What users are saying about
21 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 3.1 out of 100

Likelihood to Recommend

Coinbase

I think Coinbase is a great place to start for people that are just getting acquainted with the cryptocurrency space. The interface works as much like a traditional bank as you could expect, considering Coinbase is not a bank, so it's very easy for users to get a handle on what is going on.Storing money long-term in Coinbase is not particularly advisable, as the nature of cryptocurrency is that you are to trust no one with your secure keys. By using Coinbase, you are inherently breaking that idea, and trusting Coinbase to keep your funds secure for you.
Jim Rubenstein | TrustRadius Reviewer

First Data - ICICI Merchant Services

The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.
Anonymous | TrustRadius Reviewer

Pros

Coinbase

  • Very simple dashboard for monitoring your coins
  • Makes buying and selling Cryptocurrencies very simple once your account is set up
  • Has a price alert feature for monitoring prices when they go above or below your target prices
Brad Henderson | TrustRadius Reviewer

First Data - ICICI Merchant Services

  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Ruby Javaid | TrustRadius Reviewer

Cons

Coinbase

  • The fees are way too high. Once you get used to trading cryptocurrency you should find a better solution.
  • Their customer support is abysmal
Tom Davies | TrustRadius Reviewer

First Data - ICICI Merchant Services

  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Anonymous | TrustRadius Reviewer

Support Rating

Coinbase

Coinbase 7.0
Based on 2 answers
I haven't needed to contact support for Coinbase yet—it's probably because it is super easy to use and very intuitive. If I were to use the support, it would probably be better than these other companies because most of the other ones come from foreign markets or aren't as big as Coinbase.
Brian Chung | TrustRadius Reviewer

First Data - ICICI Merchant Services

No score
No answers yet
No answers on this topic

Alternatives Considered

Coinbase

Coinbase definitely provides the most impressive user experience of all the crypto-currency exchanges.Coinbase is one of only a few that US uses to buy crypto with fiat (USD) currency, making it on the short list of feasible platforms to use. However, Coinbase does lack options for utilizing non-mainstream (alt) crypto-currencies. I selected Coinbase because they are the most robust, complete feeling, user experience. Their security practices are top-notch, and they have insurance policies to cover their customers in the event of a compromise.
Jim Rubenstein | TrustRadius Reviewer

First Data - ICICI Merchant Services

PayPal would have been a good choice, but users would have to leave the site in order to pay, so that choice did not appeal.

Stripe wasn't as easy to integrate when I chose FirstData, which is why I ultimately chose FirstData.
Ruby Javaid | TrustRadius Reviewer

Return on Investment

Coinbase

  • There are no chargebacks which saves money if you are using it for ecommerce
  • It easily allows you to purchase coins, which saves you time
  • It's an easy to use platform, which saves you time in learning
Brian Chung | TrustRadius Reviewer

First Data - ICICI Merchant Services

  • An enormous loss of revenue due to drastic differentiation in time to market compared to how long we were told it will take.
  • Once we can finally get everything implemented, we're able to charge merchants transaction fees and regular processing fees to produce a profit limited only by our sales efforts and competition.
  • Far more costly than initially believed due to all dependency needs for PCI compliance and EMV testing.
Anonymous | TrustRadius Reviewer

Pricing Details

Coinbase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

First Data - ICICI Merchant Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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