Coinbase vs. Fiserv (First Data) - ICICI Merchant Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Coinbase
Score 8.0 out of 10
N/A
Coinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer customers crypto (Coinbase Prime), crypto asset custody (Coinbase Custody), and a wallet to self-store crypto (Coinbase Wallet).
$0.20
taker fee
Fiserv (First Data) - ICICI Merchant Services
Score 3.9 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Pricing
CoinbaseFiserv (First Data) - ICICI Merchant Services
Editions & Modules
$100K-$1M
$0.20
taker fee
$10-50K
$0.35
taker fee
<$10K
$0.50
taker fee
No answers on this topic
Offerings
Pricing Offerings
CoinbaseFiserv (First Data) - ICICI Merchant Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CoinbaseFiserv (First Data) - ICICI Merchant Services
Top Pros
Top Cons
Best Alternatives
CoinbaseFiserv (First Data) - ICICI Merchant Services
Small Businesses

No answers on this topic

Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies

No answers on this topic

Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises

No answers on this topic

Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CoinbaseFiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
8.4
(28 ratings)
4.6
(7 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(2 ratings)
-
(0 ratings)
User Testimonials
CoinbaseFiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
Coinbase
I think Coinbase is extremely suitable for people who are just starting to get into crypto-related activities. Based on how easy it is to use along with the brand recognition I think it offers beginners a better sense of security. Just like all trading platforms, it is extremely easy to get carried away as you only have to confirm your purchase twice and it goes through. It would not be very suitable for those who have little self-control.
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Fiserv
The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
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Pros
Coinbase
  • Coinbase has a really nice looking design which offers for a better user experience.
  • Coinbase is extremely easy to use.
  • Coinbase does a great job delivering company news/changes to its users.
  • Coinbase offers frequent updates which makes you feel more secure using their services.
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Fiserv
  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
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Cons
Coinbase
  • Just like other apps(venmo, cashapp, PayPal) it keeps all your trade portfolio under coin based. Not transferable
  • Even though, they give you a starting balance of $10. They do wants you to put at least $10 of your money
  • The training video are simple. Learn about US dollar coin, USD, and bitcoin. But it doesn't teach you how to be a savvy trader. That will take additional education
  • You can't add small cryptocurrency like BAR to your portfolio. It certain amount to trade with.
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Fiserv
  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
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Usability
Coinbase
The application and desktop versions are updated regularly and rarely experience down time.
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Fiserv
No answers on this topic
Support Rating
Coinbase
I haven't needed to contact support for Coinbase yet—it's probably because it is super easy to use and very intuitive. If I were to use the support, it would probably be better than these other companies because most of the other ones come from foreign markets or aren't as big as Coinbase.
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Fiserv
No answers on this topic
Alternatives Considered
Coinbase
Coinbase is just better overall, with access to investments that can be traded for USD. As well as the crypto that can gain interest, Coinbase is amazing at educating the user along with providing real-time data, that allows the user to make the best decision they can when making this kind of risky investment. Coinbase takes the risk out of Crypto.
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Fiserv
First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
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Return on Investment
Coinbase
  • It's saved time from figuring out how to buy and sell cryptocurrencies
  • It makes monitoring market prices and fluctuations in the value of crypto holdings very easy and simple. Which also saves time.
  • We don't do as high of volume so the lower transaction costs even though there is a slight premium saves us a lot of money in contrast to many of the exchanges that can charge 4-5+% transaction costs.
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Fiserv
  • Our ROI has been very positive
  • Our company has been able to process cash receipts remotely
  • Our processing charges have been lower
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ScreenShots