What users are saying about
20 Ratings
1 Ratings
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Score 9 out of 100
20 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Colasoft Capsa

Capsa is highly recommended to be used in small dense areas of a network where it makes sense to be able to run analytics off of a mirror port to gain insight into traffic trends. It is a costly product to install in branch locations, and requires a decent spec hardware to run appropriately
Anonymous | TrustRadius Reviewer

Site24x7

While Site24x7 can monitor almost anything, it is the most cost effective when using its basic monitor. The basic monitor covers certificate health, web sites/services, general server health, IIS health, and much more. The advanced monitors cover SQL, Microsoft Failover Clustering, etc. but even though we get three advanced monitors with the initial subscription, we don't use them because the SQL monitoring can be very noisy without some fine-tuning. It wasn't uncommon to get woken up at 3 am because of a SQL anomaly that tripped a metric.
Wes Dunaway | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Colasoft Capsa
Site24x7
8.4
Remote monitoring
Colasoft Capsa
Site24x7
9.4
Network device monitoring
Colasoft Capsa
Site24x7
7.6
Multiple Server Monitoring
Colasoft Capsa
Site24x7
8.8
Multi-device monitoring
Colasoft Capsa
Site24x7
7.5
Automated alerts and notifications
Colasoft Capsa
Site24x7
8.5

Management Tasks

Colasoft Capsa
Site24x7
7.4
Policy-based automation
Colasoft Capsa
Site24x7
7.4

Reporting

Colasoft Capsa
Site24x7
7.3
Performance data reports
Colasoft Capsa
Site24x7
8.2
Customizable reporting
Colasoft Capsa
Site24x7
7.6
Data visualization
Colasoft Capsa
Site24x7
8.4
Risk analysis
Colasoft Capsa
Site24x7
5.0

Pros

Colasoft Capsa

  • Robust Application. Able to handle traffic that most businesses will throw at it.
  • Easy to use. Easy to setup captures and filter down to specific traffic types.
  • Relatively cheap for what it's able to accomplish.
Anonymous | TrustRadius Reviewer

Site24x7

  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
Rob Bates | TrustRadius Reviewer

Cons

Colasoft Capsa

  • Needs options to scale to 10Gb/s networks. The cutoff for performance looks to be around 3Gb/sl
  • Needs API access to trigger capturesl
  • Needs Agents for remote capturesl
Anonymous | TrustRadius Reviewer

Site24x7

  • Analysis: Site24x7 sends a report when a site is back up, with an "analysis" of the outage. The idea is to help pinpoint the cause, but it's almost always useless.
  • Overalerting on larger outages: Site24x7 sends an alert on every site that we have configured when they go down. A hierarchical setup would be better, or some way for it to recognize that if more than two sites are down simultaneously, it only needs to send one alert with that information. Getting 12 text messages at 1 AM is not fun.
  • Complex setup: It takes a long time to set up everything for monitoring. Automation would be nice.
Robert Paul | TrustRadius Reviewer

Support Rating

Colasoft Capsa

No score
No answers yet
No answers on this topic

Site24x7

Site24x7 8.6
Based on 3 answers
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
Wes Dunaway | TrustRadius Reviewer

Alternatives Considered

Colasoft Capsa

Colasoft performs more like the traditional wireshark as opposed to other solutions that tend to focus on graphs instead of giving you the raw data. I personally prefer the raw data, and then the ability to build graphs upon this (which Capsa can do). This allows for quicker analysis and makes it easier to relate to.
Anonymous | TrustRadius Reviewer

Site24x7

Each solution excels in their own areas. Site24x7 provides the easiest and most cost-effective transactional monitoring from the previous and existing solutions which we use. However, Solarwinds Orion suite, which includes the virtualization manager, gives us full-stack monitoring of our VMware environment, which Site24x7 cannot. In the same way, Cloudwatch gives us better visibility into our AWS workloads compared to SolarWinds.AlertSite was previously used for our transactional monitoring, and while the configuration of transactions and playback with Deja Click plugin was incredibly beneficial, it didn't justify the cost difference to Site24x7.
Anonymous | TrustRadius Reviewer

Return on Investment

Colasoft Capsa

  • While the product doesn't detect malware, it has helped track down malware infected machines by using data from other applications to run filters to look for known traffic destinations for that malware. For me this is a huge ROI since malware can be the great unknown.
  • Relatively cheap compared to the feature set.
Anonymous | TrustRadius Reviewer

Site24x7

  • We are better able to be notified of critical downtime, allowing us to act faster to restore critical services/applications.
  • Sometimes we get flooded with emails due to false alerts and that can often be distracting to many of us.
  • Thanks to their add-on pricing scheme, it eliminates the need to buy expensive modules straightaway, thus saving money.
Gary Smolyak | TrustRadius Reviewer

Screenshots

Pricing Details

Colasoft Capsa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Colasoft Capsa Editions & Modules

Additional Pricing Details

Site24x7

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*

* monitors

Site24x7 Editions & Modules

Edition
Starter$91
Pro$352
Classic$893
Elite$2254
Enterprise$4495
Enterprise Plus Web$8996
  1. 10 monitors
  2. 40 Monitors
  3. 100 Monitors
  4. 250 Monitors
  5. 500 Monitors
  6. 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

Likelihood to Recommend

Colasoft Capsa
9.0
Site24x7
8.5

Support Rating

Colasoft Capsa
Site24x7
8.6

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