Collab OneContact CC vs. Nextiva Contact Center
Collab OneContact CC vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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OneContact CC | N/A | OneContact CC is a call center platform from Collab in Portugal. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
Collab OneContact CC | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Collab OneContact CC | Nextiva Contact Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Collab OneContact CC | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Collab OneContact CC | Nextiva Contact Center | |
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Likelihood to Recommend | 7.3 (1 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Collab OneContact CC | Nextiva Contact Center | |
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Likelihood to Recommend | Collab | Nextiva |
Pros | Collab | Nextiva |
Cons | Collab | Nextiva |
Likelihood to Renew | Collab No answers on this topic | Nextiva |
Support Rating | Collab No answers on this topic | Nextiva |
Alternatives Considered | Collab | Nextiva |
Return on Investment | Collab | Nextiva |
ScreenShots |