Collective Health vs. TriZetto Core Administration (Facets, QNXT and QicLink)

It has been a great and easy experience, and I'd highly recommend it to colleagues. It is easy to navigate, all my information is in one place, and if I need additional help within the tool -- some resources quickly help answer any additional questions I may have.

Incentivized

It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.

Incentivized

• Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
• Collective Health helps users locate the best medical provider and/or facility that is best for them
• Collective Health provides quick and reliable support channels to users

Incentivized

• Reduced claims errors and quick reprocessing
• Easily monitor a 6-7 figure AR
• View productivity across multiple departments

Incentivized

• Logout time, I know there is sensitive information, but sometimes I wish I wasn't auto logged out of my account after some time.

Incentivized

• Customer service is exceptional, no issues here
• Web portal is easy to use, again very satisfied
• I would like to see more opportunites for training videos/ best use training

Incentivized

I've reached out to support a few times, and they are always super responsive over email, and willing to jump on a phone call too to discuss my issue directly.

Incentivized

The UI of Collective Health is sleek and intuitive, and the company provides extremely quick and remarkably reliable via their support channels (Message, Chat and Phone Call). Moreover, the descriptions they provide for each medical service is succinct and still very informative.

Incentivized

There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.

Incentivized

• Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
• Collective Health has significantly improved the experience of employees with the submission of medical expenses claims

Incentivized

• Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
• Our ROI increased modestly with this service, although our team performs quite well with previous product

Incentivized