iTop vs. InvGate Insight

It is always at the heart of operational activities for the service center strives to establish a single repository shared by all teams that allow you to define offerings that can fit each customer. Has satellites that have the capacity to synchronize central control with [the] remote customer to provide them with solutions linked with your operations.

Incentivized

Improve general IT operations through workflow, automation, knowledge base, self-service, and advanced analytic capabilities. Has a self-service portal that gives customers and end-users a better service experience, allowing them to create and [track] incidents and solutions. Incident, problem, and change management. Assets and software management. Very effective business Insights.

Incentivized

• Open source
• Issue Tracking
• Integrations

Incentivized

• Self service portal.
• Streamlined IT support.
• Consolidate IT inventory data.

Incentivized

• CSV import tools for any data.
• Data synchronization.
• Graphical impact analysis.

Incentivized

• Manage asset inventory.
• Best ITSM solution.
• Ticketing.

Incentivized

You can not beat [Combodo iTop] community edition in terms of features. It is a great piece of software that has its place for any company that needs to get a helpdesk up and a budget is a big concern.

Incentivized

Offers support for the whole assets lifecycle. Use of key internal controls at various stages of asset lifecycle to ensure that business operations and reputation, and employee and customer health and data are not unnecessarily put at risk. InvGate assets help organizations to ensure that corporate and industry governance requirements related to IT assets and their use are adhered to.

Incentivized

• Has tickets that report requests and bugs .
• Has documentation that covers official extensions.
• Customizable CMDB.
• Guidelines.

Incentivized

• Better cost management and decision making.
• Improved IT Support capabilities and operations.
• Better risk management.

Incentivized