iTop vs. Ivanti Environment Manager

It is always at the heart of operational activities for the service center strives to establish a single repository shared by all teams that allow you to define offerings that can fit each customer. Has satellites that have the capacity to synchronize central control with [the] remote customer to provide them with solutions linked with your operations.

Incentivized

AppSense does solve a lot of problems and can do some cool things. However, I think competing products may do the same job without some of the bugs and issues I have seen with AppSense. The automatic/transparent "run as Administrator" feature is very slick when set up properly and makes dealing with poorly coded legacy applications very easy. The flexibility it gives you with all of the stuff it can do is great. Take actions X, Y, and Z at logon based on these conditions, etc.

Incentivized

• Open source
• Issue Tracking
• Integrations

Incentivized

• Capturing application settings per user.
• Office policy settings.
• Granular control of settings per application.

Incentivized

• CSV import tools for any data.
• Data synchronization.
• Graphical impact analysis.

Incentivized

• High learning curve to deploy

Incentivized

It has been a very affective tool for our company.

Incentivized

It was relatively easy to configure.

Incentivized

Always had a great experience dealing with the engineers.

Incentivized

Test, test, test.

Incentivized

You can not beat [Combodo iTop] community edition in terms of features. It is a great piece of software that has its place for any company that needs to get a helpdesk up and a budget is a big concern.

Incentivized

The decision to use AppSense was not mine. If I had to choose a product today, I would at least want to evaluate the alternative from RES Software - from what I have read/heard it sounds like the better choice as far as reliability, support, and lack of bugs. I have not personally used it yet though.

Incentivized

• Has tickets that report requests and bugs .
• Has documentation that covers official extensions.
• Customizable CMDB.
• Guidelines.

Incentivized

• By capping the CPU shares accessible by a rogue application, AppSense allowed us to continue to provide what the customers required while adjustments to the application were performed.

Incentivized