Combodo iTop vs. OpenText Service Manager
Combodo iTop vs. OpenText Service Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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Combodo iTop | N/A | Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution. | $0 per month | |
OpenText Service Manager | N/A | OpenTextâ„¢ Service Manager (formerly from Micro Focus) is scalable service desk software powered by machine learning, analytics, and automation. It provides an ITSM platform for standardizing service delivery and support across the enterprise. | N/A |
Combodo iTop | OpenText Service Manager | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Combodo iTop | OpenText Service Manager | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Combodo iTop | OpenText Service Manager | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Combodo iTop | OpenText Service Manager | |
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Likelihood to Recommend | 9.7 (3 ratings) | 9.6 (2 ratings) |
Combodo iTop | OpenText Service Manager | |
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Likelihood to Recommend | Combodo | OpenText |
Pros | Combodo | OpenText |
Cons | Combodo | OpenText |
Alternatives Considered | Combodo | OpenText |
Return on Investment | Combodo | OpenText |
ScreenShots |