What users are saying about
7 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.3 out of 100
Based on 7 reviews and ratings
Likelihood to Recommend
Comcast VOIP
It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
Founder, Creative Director
Edge One MediaDesign, 1-10 employees
Feature Rating Comparison
Cloud PBX
Comcast VOIP
8.4
Hosted PBX
Comcast VOIP
8.0
Multi-level Interactive Voice Response (IVR)
Comcast VOIP
9.0
User templates
Comcast VOIP
8.0
Call reports
Comcast VOIP
8.5
Directory of employee names
Comcast VOIP
8.5
Call Management
Comcast VOIP
8.3
Answering rules
Comcast VOIP
8.5
Call recording
Comcast VOIP
8.5
Call park
Comcast VOIP
8.5
Call screening
Comcast VOIP
8.0
Message alerts
Comcast VOIP
8.0
VoIP system collaboration
Comcast VOIP
8.5
Video conferencing
Comcast VOIP
8.0
Audio conferencing
Comcast VOIP
9.0
Mobile apps
Comcast VOIP
8.5
Mobile app for iOS
Comcast VOIP
8.0
Mobile app for Android
Comcast VOIP
9.0
Pros
Comcast VOIP
- It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
- This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
- Directory listening etc, call recording is also good.
Sr. Software Developer
MusikaarInformation Technology and Services, 51-200 employees
Cons
Comcast VOIP
- It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
Founder, Creative Director
Edge One MediaDesign, 1-10 employees
Alternatives Considered
Comcast VOIP
Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points.
Sr. Software Developer
MusikaarInformation Technology and Services, 51-200 employees
Return on Investment
Comcast VOIP
- This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.
Founder, Creative Director
Edge One MediaDesign, 1-10 employees
Pricing Details
Comcast VOIP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Rating Summary
Likelihood to Recommend
Comcast VOIP
8.5