What users are saying about
7 Ratings
7 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

Comcast VOIP

It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
Nicholas De Salvo | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Comcast VOIP
8.4
Hosted PBX
Comcast VOIP
8.0
Multi-level Interactive Voice Response (IVR)
Comcast VOIP
9.0
User templates
Comcast VOIP
8.0
Call reports
Comcast VOIP
8.5
Directory of employee names
Comcast VOIP
8.5

Call Management

Comcast VOIP
8.3
Answering rules
Comcast VOIP
8.5
Call recording
Comcast VOIP
8.5
Call park
Comcast VOIP
8.5
Call screening
Comcast VOIP
8.0
Message alerts
Comcast VOIP
8.0

VoIP system collaboration

Comcast VOIP
8.5
Video conferencing
Comcast VOIP
8.0
Audio conferencing
Comcast VOIP
9.0

Mobile apps

Comcast VOIP
8.5
Mobile app for iOS
Comcast VOIP
8.0
Mobile app for Android
Comcast VOIP
9.0

Pros

Comcast VOIP

  • It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
  • This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
  • Directory listening etc, call recording is also good.
Jayesh Vaghasiya | TrustRadius Reviewer

Cons

Comcast VOIP

  • It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
Nicholas De Salvo | TrustRadius Reviewer

Alternatives Considered

Comcast VOIP

Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points.
Jayesh Vaghasiya | TrustRadius Reviewer

Return on Investment

Comcast VOIP

  • This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.
Nicholas De Salvo | TrustRadius Reviewer

Pricing Details

Comcast VOIP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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