Comcast Business VOIP (VoiceEdge) vs. Ring4

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Comcast Business VOIP (VoiceEdge)
Score 6.4 out of 10
N/A
Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A
Ring4
Score 10.0 out of 10
Small Businesses (1-50 employees)
Ring4 headquartered in San Francisco offers a VoIP app that allows business owners and others to add a second (or third) phone line to their mobile phone.
$9.99
per month
Pricing
Comcast Business VOIP (VoiceEdge)Ring4
Editions & Modules
No answers on this topic
Call Recording (add-on, business line only)
$.05
per recording
Transcripts (add-on, business line only)
$.05
per transcribed minute
Personal Line
$9.99
per line
Business Line
$9.99
per line
International Calling (available on personal + business lines)
country dependent pricing
Offerings
Pricing Offerings
Comcast Business VOIP (VoiceEdge)Ring4
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$9.99 per phone line, per month
Additional Details
More Pricing Information
Community Pulse
Comcast Business VOIP (VoiceEdge)Ring4
Top Pros
Top Cons
Features
Comcast Business VOIP (VoiceEdge)Ring4
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
7.1
7 Ratings
14% below category average
Ring4
10.0
1 Ratings
20% above category average
Hosted PBX5.74 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)7.04 Ratings00 Ratings
User templates7.05 Ratings00 Ratings
Call reports8.86 Ratings00 Ratings
Directory of employee names7.27 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
6.9
7 Ratings
20% below category average
Ring4
10.0
2 Ratings
17% above category average
Answering rules7.17 Ratings00 Ratings
Call recording5.45 Ratings10.01 Ratings
Call park7.66 Ratings00 Ratings
Call screening6.67 Ratings00 Ratings
Message alerts7.77 Ratings10.02 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
8.6
3 Ratings
4% above category average
Ring4
10.0
2 Ratings
19% above category average
Video conferencing9.02 Ratings00 Ratings
Audio conferencing8.43 Ratings00 Ratings
Video screen sharing9.01 Ratings00 Ratings
Instant messaging8.02 Ratings10.02 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
5.1
7 Ratings
48% below category average
Ring4
10.0
2 Ratings
18% above category average
Mobile app for iOS3.85 Ratings10.02 Ratings
Mobile app for Android6.45 Ratings10.01 Ratings
Best Alternatives
Comcast Business VOIP (VoiceEdge)Ring4
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Comcast Business VOIP (VoiceEdge)Ring4
Likelihood to Recommend
5.7
(7 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
8.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Comcast Business VOIP (VoiceEdge)Ring4
Likelihood to Recommend
Comcast Business
Good for any situation where there are multiple employees who need to be reached by customers or in-house. Also cuts down on Robo calls because they typically can't / don't press numbers to choose from a menu. Can't really see this system being worth the price in a smaller-sized operation though, as there are far cheaper options that provide a much nicer management interface.
Read full review
Ring4
Good for creating a new business or branching a business abroad.
Read full review
Pros
Comcast Business
  • Makes it easy to send and receive phone calls, setup extensions, and generally handle incoming and outgoing phone calls.
  • You're able to receive business calls wherever you go, whether you're in your office or on your mobile device.
  • The Voicemail to Text feature generally works well enough for you to know what a message is about without having to listen to it.
Read full review
Ring4
  • Manage Team Lines
  • Transcribe calls
  • International Calling
  • Call Recording
  • Free video conferencing
Read full review
Cons
Comcast Business
  • Not a fan of the poly phones
  • I feel if the phones were set up better when installed it would have saved a lot of headache.
Read full review
Ring4
  • I've sometimes seen text messages being sent in double.
Read full review
Usability
Comcast Business
No answers on this topic
Ring4
It's super easy and simple to use, and very straightforward.
Read full review
Support Rating
Comcast Business
Very helpful and quick
Read full review
Ring4
I had a question, and had my answer that same day.
Read full review
Alternatives Considered
Comcast Business
I have switched now to MagicJack for business, while their support might not be the most amazing either we are very satisfied with the service/cost relationship and this has been a major game-changer. I am certain that Comcast has a larger client base that they have to look for that might be creating much more significant revenue. We have faced similar situations with other vendors and have found better solutions with smaller, shelving solutions that seem to cater more closely to clients.
Read full review
Ring4
Ring4 had everything we need in a business phone line in a more simple format and less expensive.
Read full review
Return on Investment
Comcast Business
  • In my experience, you have to pay to get out of contract.
  • In my opinion, it's a total waste of time and money.
Read full review
Ring4
  • Less expensive business phone
  • Can answer on the go
  • Less to manage, more simple
Read full review
ScreenShots

Ring4 Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of The Ring4 admin console, allows business to manage their phone lines as simply as emails. Ring4 Business lets admins create and assign a new phone line to an employee in seconds.