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Top Rated
76 Ratings

Comindware Tracker

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Top Rated
76 Ratings
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Score 9.3 out of 100
25 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Comindware Tracker

Do you need to send a document to multiple people? Then you need Comindware Tracker to optimize your time. Your home life would not be great using Comindware tracker to optimize your schedule.That is really all that I can think of I am not the best with coming up with scenarios.
Anonymous | TrustRadius Reviewer

Creatio (formerly bpm'online)

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Comindware Tracker
Creatio (formerly bpm'online)
9.5
Customer data management / contact management
Comindware Tracker
Creatio (formerly bpm'online)
9.8
Workflow management
Comindware Tracker
Creatio (formerly bpm'online)
9.6
Territory management
Comindware Tracker
Creatio (formerly bpm'online)
9.1
Opportunity management
Comindware Tracker
Creatio (formerly bpm'online)
9.6
Integration with email client (e.g., Outlook or Gmail)
Comindware Tracker
Creatio (formerly bpm'online)
9.4
Contract management
Comindware Tracker
Creatio (formerly bpm'online)
9.5
Quote & order management
Comindware Tracker
Creatio (formerly bpm'online)
10.0
Interaction tracking
Comindware Tracker
Creatio (formerly bpm'online)
9.2
Channel / partner relationship management
Comindware Tracker
Creatio (formerly bpm'online)
9.4

Customer Service & Support

Comindware Tracker
Creatio (formerly bpm'online)
9.1
Case management
Comindware Tracker
Creatio (formerly bpm'online)
9.6
Call center management
Comindware Tracker
Creatio (formerly bpm'online)
8.5
Help desk management
Comindware Tracker
Creatio (formerly bpm'online)
9.1

Marketing Automation

Comindware Tracker
Creatio (formerly bpm'online)
9.5
Lead management
Comindware Tracker
Creatio (formerly bpm'online)
9.6
Email marketing
Comindware Tracker
Creatio (formerly bpm'online)
9.5

CRM Project Management

Comindware Tracker
Creatio (formerly bpm'online)
9.0
Task management
Comindware Tracker
Creatio (formerly bpm'online)
9.3
Billing and invoicing management
Comindware Tracker
Creatio (formerly bpm'online)
8.2
Reporting
Comindware Tracker
Creatio (formerly bpm'online)
9.4

CRM Reporting & Analytics

Comindware Tracker
Creatio (formerly bpm'online)
9.4
Forecasting
Comindware Tracker
Creatio (formerly bpm'online)
9.4
Pipeline visualization
Comindware Tracker
Creatio (formerly bpm'online)
9.4
Customizable reports
Comindware Tracker
Creatio (formerly bpm'online)
9.4

Customization

Comindware Tracker
Creatio (formerly bpm'online)
9.8
Custom fields
Comindware Tracker
Creatio (formerly bpm'online)
9.9
Custom objects
Comindware Tracker
Creatio (formerly bpm'online)
9.8
Scripting environment
Comindware Tracker
Creatio (formerly bpm'online)
10.0
API for custom integration
Comindware Tracker
Creatio (formerly bpm'online)
9.7

Security

Comindware Tracker
Creatio (formerly bpm'online)
9.2
Single sign-on capability
Comindware Tracker
Creatio (formerly bpm'online)
9.1
Role-based user permissions
Comindware Tracker
Creatio (formerly bpm'online)
9.2

Social CRM

Comindware Tracker
Creatio (formerly bpm'online)
9.4
Social data
Comindware Tracker
Creatio (formerly bpm'online)
9.1
Social engagement
Comindware Tracker
Creatio (formerly bpm'online)
9.6

Integrations with 3rd-party Software

Comindware Tracker
Creatio (formerly bpm'online)
8.4
Marketing automation
Comindware Tracker
Creatio (formerly bpm'online)
8.4

Platform

Comindware Tracker
Creatio (formerly bpm'online)
8.9
Mobile access
Comindware Tracker
Creatio (formerly bpm'online)
8.9

Pros

Comindware Tracker

  • Flexibility in our workflow automation. It’s easy to modify the existing processes when the need arises
  • Web forms creation without a single line of code
  • The parallel approval mechanism allows sending work items to a group rather than a single person
Shauna Bayler | TrustRadius Reviewer

Creatio (formerly bpm'online)

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Cons

Comindware Tracker

  • I don't have any particular dislikes about the software.
  • Sometimes it is difficult to get ahold of customer support but they seem to have stepped up their game lately.
  • Need more features as others workflow tracker. Though I think this is the best software.
Nahid Hasan | TrustRadius Reviewer

Creatio (formerly bpm'online)

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Usability

Comindware Tracker

Comindware Tracker 9.1
Based on 2 answers
There's no need to read documentation or contact support service to figure out how to go ahead with work I need to do on daily basis
Shauna Bayler | TrustRadius Reviewer

Creatio (formerly bpm'online)

No score
No answers yet
No answers on this topic

Support Rating

Comindware Tracker

Comindware Tracker 7.9
Based on 24 answers
Comindware Tracker has very helpful and friendly support staff and whenever we needed any guidance about the usage of tool, we got very prompt and professional answer. The one good thing about the support staff of Comindware Tracker is that, they are very familiar with the product and knowledgeable about the issues and their solutions. In addition to this, Comindware also has a strong and wide community support, too.
Rashid Hassan | TrustRadius Reviewer

Creatio (formerly bpm'online)

No score
No answers yet
No answers on this topic

Alternatives Considered

Comindware Tracker

There’s not a lot to write here. We used Excel-files, then gave a try to MS Project which is used in a different company department and quickly switched to Comindware Tracker as it turned to be incredibly useful for our team. I used Wufoo. It worked, but time after time I had hard time with its user interface and switched to Comindware Tracker after trial and never regreted.
Алексей Невгин | TrustRadius Reviewer

Creatio (formerly bpm'online)

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Return on Investment

Comindware Tracker

  • The workflow and business process management features are unique to standardize activities in all areas.
  • It is very useful for us to track the scenario between the purchasing team and the operations team.
  • It sectionalise completed and active tasks for easy usage.
Anonymous | TrustRadius Reviewer

Creatio (formerly bpm'online)

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Screenshots

Pricing Details

Comindware Tracker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Creatio (formerly bpm'online)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Rating Summary

Likelihood to Recommend

Comindware Tracker
8.2
Creatio (formerly bpm'online)
9.4

Usability

Comindware Tracker
9.1
Creatio (formerly bpm'online)

Support Rating

Comindware Tracker
7.9
Creatio (formerly bpm'online)

Add comparison