Comm100 vs. LiveChat
Comm100 vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Comm100 | N/A | Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. Comm100 helps organizations to provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – from within one integrated platform. Boasting more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such… | $31 per month per user | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
Comm100 | LiveChat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Comm100 | LiveChat | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Comm100 | LiveChat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Comm100 | LiveChat | |
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Likelihood to Recommend | 8.2 (2 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 10.0 (1 ratings) |
Usability | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 7.3 (1 ratings) | 7.3 (3 ratings) |
Comm100 | LiveChat | |
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Likelihood to Recommend | Comm100 | LiveChat |
Pros | Comm100 | LiveChat |
Cons | Comm100 | LiveChat |
Usability | Comm100 | LiveChat No answers on this topic |
Support Rating | Comm100 | LiveChat |
Alternatives Considered | Comm100 | LiveChat |
Return on Investment | Comm100 | LiveChat |
ScreenShots | Comm100 Screenshots | LiveChat Screenshots |