CommerceHub vs. commercetools

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.

Incentivized

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.

Incentivized

• User friendly
• The features are simple.
• Can get a lot of information in one place

Incentivized

• Very good documentation
• Stabile and scalable Microservice-Architecture
• Cloud Native Platform

• Allow for mass uploads for shipping and invoicing.
• Allow for custom notes when canceling an order.
• Allow for changing items that are shipped or invoiced when needing to change a customer order.

Incentivized

• Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
• Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
• Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.

Incentivized

It was best suited for the business need at the time.

Incentivized

• Less time spent manually entering orders.
• More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
• Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.

Incentivized

• We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
• Integrate the same APIs to different client facing solutions.
• The total cost of platform recovered in 8 months of deployment.

Incentivized