CommerceHub vs. inkFrog

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommerceHub
Score 6.8 out of 10
N/A
CommerceHub is an omnichannel retail platform for suppliers, manufacturers, and retailers. It has three pieces: ProductStream, DemandStream, and OrderStream. ProductStream connects retailers with suppliers and product data, allowing users to manage their online product catalog. DemandStream connects product catalog details with marketing and advertising programs, and OrderStream facilitates inventory, fulfillment, shipping, returns, etc.N/A
inkFrog
Score 5.9 out of 10
N/A
inkFrog headquartered in Phoenix provides auction management and ecommerce listing software for vendors selling through major ecommerce platforms (e.g. Amazon, eBay, etc.).N/A
Pricing
CommerceHubinkFrog
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CommerceHubinkFrog
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CommerceHubinkFrog
Top Pros
Top Cons

No answers on this topic

Features
CommerceHubinkFrog
Online Storefront
Comparison of Online Storefront features of Product A and Product B
CommerceHub
-
Ratings
inkFrog
8.3
3 Ratings
8% above category average
Product catalog & listings00 Ratings9.02 Ratings
Product management00 Ratings6.53 Ratings
Bulk product upload00 Ratings8.73 Ratings
Branding00 Ratings9.01 Ratings
Mobile storefront00 Ratings9.62 Ratings
Product variations00 Ratings5.53 Ratings
Website integration00 Ratings7.43 Ratings
Visual customization00 Ratings8.73 Ratings
CMS00 Ratings10.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
CommerceHub
-
Ratings
inkFrog
9.0
1 Ratings
17% above category average
Checkout user experience00 Ratings9.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
CommerceHub
-
Ratings
inkFrog
9.4
2 Ratings
12% above category average
eCommerce security00 Ratings9.42 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
CommerceHub
-
Ratings
inkFrog
7.8
2 Ratings
4% above category average
Promotions & discounts00 Ratings5.42 Ratings
Personalized recommendations00 Ratings9.01 Ratings
SEO00 Ratings9.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
CommerceHub
-
Ratings
inkFrog
6.4
3 Ratings
20% below category average
Multi-site management00 Ratings5.01 Ratings
Order processing00 Ratings4.73 Ratings
Inventory management00 Ratings5.23 Ratings
Shipping00 Ratings7.03 Ratings
Custom functionality00 Ratings10.02 Ratings
Best Alternatives
CommerceHubinkFrog
Small Businesses
Lightspeed Retail
Lightspeed Retail
Score 6.2 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises

No answers on this topic

IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CommerceHubinkFrog
Likelihood to Recommend
9.0
(2 ratings)
5.9
(3 ratings)
User Testimonials
CommerceHubinkFrog
Likelihood to Recommend
CommerceHub
Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
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inkFrog, Inc.
Inkfrog is a useful upload tool for adding stock from your website to eBay and now also to Amazon, although we don't sell via the latter and we only list to eBay UK. I think it works better as an upload tool than an all-in-one eBay shop management tool and some tasks are easier to do directly on eBay itself. eBay also offers insights - such as offering trending prices - that Inkfrog doesn't. However it is useful in terms of being able to bulk adjust item pricing to include the cost of eBay selling fees. Inkfrog is probably ideal if you have a recognisable product to sell - with our offering it struggles with mapping shop categories (we use lots of sub and sub-sub-categories). Certain listing capabilities cannot be reproduced, such as quantity discounts, and I've never got to grips with mapping products with options and variations, so a lot is left out of our full inventory. Ultimately you will still need to find some time in your day to manage your eBay store - Inkfrog is not 100% reliable sometimes. Inkfrog will also take some of your time and a lot of patience, but ultimately is a huge timesaver for uploading products so it is worthwhile.
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Pros
CommerceHub
  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
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inkFrog, Inc.
  • inkFrog handles product variants really well. Their platform pulls the SKUs and information directly from BigCommerce and then lets me easily customize each variant with different pictures which is really helpful.
  • It also makes adding multiple listings very easy. Since it imports the item specifics and description directly from BigCommerce I don't have to go through each listing one by one and I can just bulk upload our products onto eBay.
  • inkFrog also lets me set different templates for shipping, or profiles from different items and then I can apply those in bulk to items which saves a huge amount of time since I don't have to go through every item and change specifics.
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Cons
CommerceHub
  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
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inkFrog, Inc.
  • The pre-built themes are really bad. Thankfully we don't have to use them and created our own.
  • The other issue regarding these themes is that they are locked behind a paywall and are a premium feature; subpar themes should not be charged to consumers.
  • InkFrog also connects with other marketplaces that we also sell on, such as Amazon. Unfortunately, it does not work as well with other marketplaces as it does with eBay, which is a shame since we would prefer to have it all in one place.
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Alternatives Considered
CommerceHub
It was best suited for the business need at the time.
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inkFrog, Inc.
We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.
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Return on Investment
CommerceHub
  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
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inkFrog, Inc.
  • Overall inkFrog has had a positive impact. It has really freed up huge amounts of time that would be normally spent manually managing eBay listings one by one.
  • It also has had a very positive impact by using the inventory management which again frees up huge amounts of time since I don't have to go through and manually manage all of our listings. We also do not oversell items anymore which is a giant plus.
  • inkFrog's template customization has also really really helped by making our listings much more aesthetically pleasing and more professional looking which builds a lot of trust with our eBay customers.
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