What users are saying about
2 Ratings
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Score 9 out of 100
16 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceHub
Netsuite SuiteCommerce
7.1
Product catalog & listings
CommerceHub
Netsuite SuiteCommerce
6.9
Product management
CommerceHub
Netsuite SuiteCommerce
7.9
Product variations
CommerceHub
Netsuite SuiteCommerce
5.0
Website integration
CommerceHub
Netsuite SuiteCommerce
8.0
Visual customization
CommerceHub
Netsuite SuiteCommerce
7.9

Online Shopping Cart

CommerceHub
Netsuite SuiteCommerce
9.0
Checkout user experience
CommerceHub
Netsuite SuiteCommerce
9.0

Online Payment System

CommerceHub
Netsuite SuiteCommerce
9.0
eCommerce security
CommerceHub
Netsuite SuiteCommerce
9.0

eCommerce Business Management

CommerceHub
Netsuite SuiteCommerce
9.7
Order processing
CommerceHub
Netsuite SuiteCommerce
10.0
Inventory management
CommerceHub
Netsuite SuiteCommerce
10.0
Shipping
CommerceHub
Netsuite SuiteCommerce
9.0

Pros

CommerceHub

  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
Jan Glover | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceHub

It was best suited for the business need at the time.
Jan Glover | TrustRadius Reviewer

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CommerceHub
9.0
Netsuite SuiteCommerce
6.0

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