2 Ratings
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Score 9 out of 100
44 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Product catalog & listings
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Product management
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
Bulk product upload
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.8
Branding
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.5
Mobile storefront
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Product variations
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Website integration
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Visual customization
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.5
CMS
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.1

Online Shopping Cart

CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.1
Abandoned cart recovery
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Checkout user experience
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0

Online Payment System

CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
eCommerce security
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3

eCommerce Marketing

CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Promotions & discounts
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Personalized recommendations
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SEO
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7

eCommerce Business Management

CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Multi-site management
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Order processing
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Inventory management
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Shipping
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Custom functionality
CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4

Pros

CommerceHub

  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
Jan Glover | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CommerceHub

No score
No answers yet
No answers on this topic

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Alternatives Considered

CommerceHub

It was best suited for the business need at the time.
Jan Glover | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CommerceHub
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4

Likelihood to Renew

CommerceHub
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1

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