What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 2 reviews and ratings
Top Rated
261 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 261 reviews and ratings
Likelihood to Recommend
CommerceHub
Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Account Executive
WeatherablesRetail, 11-50 employees
Shopify
Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Owner
Small Business Help GroupMarketing and Advertising, 1-10 employees
Feature Rating Comparison
Online Storefront
CommerceHub
—
Shopify
8.7
Product catalog & listings
CommerceHub
—
Shopify
9.0
Product management
CommerceHub
—
Shopify
8.7
Bulk product upload
CommerceHub
—
Shopify
8.0
Branding
CommerceHub
—
Shopify
8.9
Mobile storefront
CommerceHub
—
Shopify
9.1
Product variations
CommerceHub
—
Shopify
8.4
Website integration
CommerceHub
—
Shopify
8.9
Visual customization
CommerceHub
—
Shopify
8.8
CMS
CommerceHub
—
Shopify
8.5
Online Shopping Cart
CommerceHub
—
Shopify
8.8
Abandoned cart recovery
CommerceHub
—
Shopify
8.7
Checkout user experience
CommerceHub
—
Shopify
8.8
Online Payment System
CommerceHub
—
Shopify
9.5
eCommerce security
CommerceHub
—
Shopify
9.5
eCommerce Marketing
CommerceHub
—
Shopify
8.3
Promotions & discounts
CommerceHub
—
Shopify
8.7
Personalized recommendations
CommerceHub
—
Shopify
8.4
SEO
CommerceHub
—
Shopify
7.8
eCommerce Business Management
CommerceHub
—
Shopify
8.3
Multi-site management
CommerceHub
—
Shopify
6.7
Order processing
CommerceHub
—
Shopify
9.2
Inventory management
CommerceHub
—
Shopify
8.9
Shipping
CommerceHub
—
Shopify
8.7
Custom functionality
CommerceHub
—
Shopify
8.1
Pros
CommerceHub
- User friendly
- The features are simple.
- Can get a lot of information in one place
Customer Support
Woodland FoodsWholesale, 501-1000 employees
Shopify
- Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
- Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
- Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
- Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Digital Marketing Manager
Best Price NutritionHealth, Wellness and Fitness, 11-50 employees
Cons
CommerceHub
- Allow for mass uploads for shipping and invoicing.
- Allow for custom notes when canceling an order.
- Allow for changing items that are shipped or invoiced when needing to change a customer order.
Account Executive
WeatherablesRetail, 11-50 employees
Shopify
- Site/Store customization is difficult - it's page templates are based on an XML-like markup that you have to learn to do any page design edits
- There is a store/library of premium site themes to purchase, but the offerings are limited when compared to the comparable ocean of themes for something like WordPress
- Since custom development for Shopify is less popular - it's difficult to find help if have customization q's or get stuck. There isn't a very active Shopify dev community

Verified User
Director in Marketing
Information Technology and Services Company, 11-50 employeesLikelihood to Renew
CommerceHub
No score
No answers yet
No answers on this topic
Shopify
Shopify 9.4
Based on 15 answers
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!

Verified User
C-Level Executive in Marketing
Health, Wellness and Fitness Company, 11-50 employeesUsability
CommerceHub
No score
No answers yet
No answers on this topic
Shopify
Shopify 10.0
Based on 3 answers
I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface

Verified User
Director in Corporate
Apparel & Fashion Company, 1-10 employeesSupport Rating
CommerceHub
No score
No answers yet
No answers on this topic
Shopify
Shopify 10.0
Based on 3 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Web, Social Media & Ecommerce Manager
The Outdoor Patio StoreFurniture, 1-10 employees
Implementation Rating
CommerceHub
No score
No answers yet
No answers on this topic
Shopify
Shopify 10.0
Based on 1 answer
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process

Verified User
C-Level Executive in Marketing
Health, Wellness and Fitness Company, 11-50 employeesAlternatives Considered
CommerceHub
It was best suited for the business need at the time.
Customer Support
Woodland FoodsWholesale, 501-1000 employees
Shopify
Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Founder
Tech HavenEntertainment, 11-50 employees
Return on Investment
CommerceHub
- Less time spent manually entering orders.
- More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
- Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Account Executive
WeatherablesRetail, 11-50 employees
Shopify
- I do not have the hard numbers but I do know for the most part our artists have used the free shop templates which has really helped their ROI
- Having free and paid options for the stores has been helpful for our ROI, while many of our smaller artists are using the free templates, the ones who are doing well enough to use a paid store templates are loving them and the additional traffic they bring to their pages
- The biggest negative for us was trying to use Shopify for POS merchandise. If we ran into any issues with the card readers we either had to stop selling all together or just sell cash only, both of which drastically hurt sales

Verified User
Former Employee in Marketing
Entertainment Company, 11-50 employeesPricing Details
CommerceHub
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
CommerceHub Editions & Modules
—
Additional Pricing Details
—Shopify
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Shopify Editions & Modules
Edition
Shopify Lite | $91 |
---|---|
Basic Shopify | $291 |
Shopify | $791 |
Advanced Shopify | $2991 |
Shopify Plus | $2,0001 |
- per month