What users are saying about
2 Ratings
Top Rated
261 Ratings
2 Ratings
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Score 9 out of 100
Top Rated
261 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceHub
Shopify
8.7
Product catalog & listings
CommerceHub
Shopify
9.0
Product management
CommerceHub
Shopify
8.7
Bulk product upload
CommerceHub
Shopify
8.0
Branding
CommerceHub
Shopify
8.9
Mobile storefront
CommerceHub
Shopify
9.1
Product variations
CommerceHub
Shopify
8.4
Website integration
CommerceHub
Shopify
8.9
Visual customization
CommerceHub
Shopify
8.8
CMS
CommerceHub
Shopify
8.5

Online Shopping Cart

CommerceHub
Shopify
8.8
Abandoned cart recovery
CommerceHub
Shopify
8.7
Checkout user experience
CommerceHub
Shopify
8.8

Online Payment System

CommerceHub
Shopify
9.5
eCommerce security
CommerceHub
Shopify
9.5

eCommerce Marketing

CommerceHub
Shopify
8.3
Promotions & discounts
CommerceHub
Shopify
8.7
Personalized recommendations
CommerceHub
Shopify
8.4
SEO
CommerceHub
Shopify
7.8

eCommerce Business Management

CommerceHub
Shopify
8.3
Multi-site management
CommerceHub
Shopify
6.7
Order processing
CommerceHub
Shopify
9.2
Inventory management
CommerceHub
Shopify
8.9
Shipping
CommerceHub
Shopify
8.7
Custom functionality
CommerceHub
Shopify
8.1

Pros

CommerceHub

  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
Jan Glover | TrustRadius Reviewer

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

Shopify

  • Site/Store customization is difficult - it's page templates are based on an XML-like markup that you have to learn to do any page design edits
  • There is a store/library of premium site themes to purchase, but the offerings are limited when compared to the comparable ocean of themes for something like WordPress
  • Since custom development for Shopify is less popular - it's difficult to find help if have customization q's or get stuck. There isn't a very active Shopify dev community
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CommerceHub

No score
No answers yet
No answers on this topic

Shopify

Shopify 9.4
Based on 15 answers
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
Anonymous | TrustRadius Reviewer

Usability

CommerceHub

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
Anonymous | TrustRadius Reviewer

Support Rating

CommerceHub

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

Implementation Rating

CommerceHub

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 1 answer
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceHub

It was best suited for the business need at the time.
Jan Glover | TrustRadius Reviewer

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

Shopify

  • I do not have the hard numbers but I do know for the most part our artists have used the free shop templates which has really helped their ROI
  • Having free and paid options for the stores has been helpful for our ROI, while many of our smaller artists are using the free templates, the ones who are doing well enough to use a paid store templates are loving them and the additional traffic they bring to their pages
  • The biggest negative for us was trying to use Shopify for POS merchandise. If we ran into any issues with the card readers we either had to stop selling all together or just sell cash only, both of which drastically hurt sales
Anonymous | TrustRadius Reviewer

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CommerceHub Editions & Modules

Additional Pricing Details

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Editions & Modules

Edition
Shopify Lite$91
Basic Shopify$291
Shopify$791
Advanced Shopify$2991
Shopify Plus$2,0001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

CommerceHub
9.0
Shopify
9.1

Likelihood to Renew

CommerceHub
Shopify
9.4

Usability

CommerceHub
Shopify
10.0

Reliability and Availability

CommerceHub
Shopify
10.0

Support Rating

CommerceHub
Shopify
10.0

Implementation Rating

CommerceHub
Shopify
10.0

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