What users are saying about
2 Ratings
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Top Rated
241 Ratings
2 Ratings
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Score 8 out of 100

Shopify

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Top Rated
241 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceHub
Shopify
8.6
Product catalog & listings
CommerceHub
Shopify
9.1
Product management
CommerceHub
Shopify
8.7
Bulk product upload
CommerceHub
Shopify
8.1
Branding
CommerceHub
Shopify
8.8
Mobile storefront
CommerceHub
Shopify
9.1
Product variations
CommerceHub
Shopify
8.4
Website integration
CommerceHub
Shopify
8.7
Visual customization
CommerceHub
Shopify
8.4
CMS
CommerceHub
Shopify
8.5

Online Shopping Cart

CommerceHub
Shopify
8.7
Abandoned cart recovery
CommerceHub
Shopify
8.6
Checkout user experience
CommerceHub
Shopify
8.7

Online Payment System

CommerceHub
Shopify
9.6
eCommerce security
CommerceHub
Shopify
9.6

eCommerce Marketing

CommerceHub
Shopify
8.3
Promotions & discounts
CommerceHub
Shopify
8.7
Personalized recommendations
CommerceHub
Shopify
8.4
SEO
CommerceHub
Shopify
7.7

eCommerce Business Management

CommerceHub
Shopify
8.3
Multi-site management
CommerceHub
Shopify
6.7
Order processing
CommerceHub
Shopify
9.0
Inventory management
CommerceHub
Shopify
8.8
Shipping
CommerceHub
Shopify
8.7
Custom functionality
CommerceHub
Shopify
8.2

Pros

CommerceHub

  • Order searching
  • Shipping
  • Order organization
  • Invoicing
  • Order printing
Travis Weed | TrustRadius Reviewer

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

Shopify

  • Shopping cart is hard to customize and it's hosted by Shopify separately
  • Transaction fees can get high if you have a lot of transactions
  • To do any special customizations, you will need a developer and the platform is somewhat rigid with capabilities.
Scott Markman | TrustRadius Reviewer

Likelihood to Renew

CommerceHub

No score
No answers yet
No answers on this topic

Shopify

Shopify 9.5
Based on 15 answers
Shopify continues to earn me money and attract new customers without becoming a burden to my business, so it only makes sense to stick with Shopify. After beginning with setting up stores for my other clients I became so happy with the platform I progressed to setting up a store for myself.
David Green | TrustRadius Reviewer

Usability

CommerceHub

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
All the functionality needed for a basic store is extremely easy to manage. Though some deeper customization requires coding it doesn't hide the code from you and provides an abundance of developer resources.
David Green | TrustRadius Reviewer

Support Rating

CommerceHub

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 2 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones | TrustRadius Reviewer

Alternatives Considered

CommerceHub

ChannelAdvisor is the only one that is close to what commercehub has to offer and commercehub has a much richer experience and is more user friendly. ChannelAdvisor is clunky and very hard to use.
Travis Weed | TrustRadius Reviewer

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

Shopify

  • Shopify has allowed me to add more products than I could have ordered on my own with investment upfront. Their dropshipping apps and tools make it the perfect add on to any clothing businesses to get started with less investment up front.
  • Within Shopify's app store I was able to use an affiliate app to help track influencers and sales that originated from those influencers to drive more sales. This paid app returns 100x its original cost each month and serves as a significant revenue generator to our store's sales.
Nichole Pelaez | TrustRadius Reviewer

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CommerceHub
9.0
Shopify
8.9

Likelihood to Renew

CommerceHub
Shopify
9.5

Usability

CommerceHub
Shopify
10.0

Reliability and Availability

CommerceHub
Shopify
10.0

Support Rating

CommerceHub
Shopify
10.0

Implementation Rating

CommerceHub
Shopify
10.0

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