What users are saying about
2 Ratings
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Score 9 out of 100
9 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Cloud Commerce is well suited for companies who want to embrace new technologies fast and have a tendency to invest and believe in technology as a competitive differentiator going forward. It helps to scale and test new features fast and with the right developers one can beat the competition by being more modern, user centric and up-to-date with the latest integration of third-party-technologies.
In case a company doesn’t have inhouse (web) IT knowledge or lacks the support of an experienced agency, it is recommendable to find a less advanced solution.
Rob Peters | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceHub
Spryker Cloud Commerce OS
7.7
Product catalog & listings
CommerceHub
Spryker Cloud Commerce OS
8.2
Product management
CommerceHub
Spryker Cloud Commerce OS
7.3
Bulk product upload
CommerceHub
Spryker Cloud Commerce OS
8.0
Branding
CommerceHub
Spryker Cloud Commerce OS
7.5
Mobile storefront
CommerceHub
Spryker Cloud Commerce OS
8.4
Product variations
CommerceHub
Spryker Cloud Commerce OS
8.7
Visual customization
CommerceHub
Spryker Cloud Commerce OS
7.3
CMS
CommerceHub
Spryker Cloud Commerce OS
6.4

Online Shopping Cart

CommerceHub
Spryker Cloud Commerce OS
8.2
Abandoned cart recovery
CommerceHub
Spryker Cloud Commerce OS
8.2
Checkout user experience
CommerceHub
Spryker Cloud Commerce OS
8.2

Online Payment System

CommerceHub
Spryker Cloud Commerce OS
8.0
eCommerce security
CommerceHub
Spryker Cloud Commerce OS
8.0

eCommerce Marketing

CommerceHub
Spryker Cloud Commerce OS
7.8
Promotions & discounts
CommerceHub
Spryker Cloud Commerce OS
8.2
Personalized recommendations
CommerceHub
Spryker Cloud Commerce OS
7.9
SEO
CommerceHub
Spryker Cloud Commerce OS
7.5

eCommerce Business Management

CommerceHub
Spryker Cloud Commerce OS
8.6
Multi-site management
CommerceHub
Spryker Cloud Commerce OS
8.6
Order processing
CommerceHub
Spryker Cloud Commerce OS
8.6
Inventory management
CommerceHub
Spryker Cloud Commerce OS
8.8
Shipping
CommerceHub
Spryker Cloud Commerce OS
8.4
Custom functionality
CommerceHub
Spryker Cloud Commerce OS
8.4

Pros

CommerceHub

  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
Jan Glover | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Performance
  • Modularity
  • Flexibility
  • Modern Technology
Florian Wassel | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Would like to see the last login date of users in the backend as not all users buy, some just checking availability due to their role in the company. This would help us to better judge on the usage.
  • Spryker has problems when trying to handle more than 300 item lines in one order. In our case that's a problem because we have customers actually ordering that many items at one time. Hope for a fix soon.
Anonymous | TrustRadius Reviewer

Usability

CommerceHub

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.8
Based on 5 answers
Spryker is a very solid modular system. Stable and well established in the market across many different markets. I believe some modules can be enhanced to reflect the present & future needs of e-commerce, such as better processes for returns or real-time delivery tracking.Their latest marketplace releases already deliver top features for companies with complex product catalogs.
Monica Vazquez | TrustRadius Reviewer

Support Rating

CommerceHub

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 8.4
Based on 5 answers
The Spryker team is aiming to provide an outstanding project experience and meet the clients at eye-level, understanding the needs and requirements and providing tailored solutions that mostly over exceed the clients expectations.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceHub

It was best suited for the business need at the time.
Jan Glover | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker compared to the other solutions excelled with regard to modularity and flexibility.
Rob Peters | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Brand awareness and visability for our brand
  • Google ranking
  • Already we saw lots of new request for quotations from potential new customers over our new site
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spryker Cloud Commerce OS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

CommerceHub
9.0
Spryker Cloud Commerce OS
8.4

Usability

CommerceHub
Spryker Cloud Commerce OS
7.8

Support Rating

CommerceHub
Spryker Cloud Commerce OS
8.4

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