What users are saying about
2 Ratings
10 Ratings
2 Ratings
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Score 9 out of 100
10 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

Stitch Labs

SL helped us see where we could improve and where we were badly failing at certain aspects of the business. It helped product and inventory management system that was easy for everyone to follow and comply with. Its order management tool allowed us to more seamlessly deliver products to customers as well as keep track of international orders.
Tracee Meyers | TrustRadius Reviewer

Pros

CommerceHub

  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
Jan Glover | TrustRadius Reviewer

Stitch Labs

  • Very easy to integrate Amazon and Shopify storefronts.
  • Can switch between currencies for orders easily.
Anonymous | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

Stitch Labs

  • Stitch Labs does not integrate with Walmart.
  • We had some issues integrating our Amazon.com and Amazon.ca accounts but were able to solve it.
  • At lower levels there is no phone support and we had to wait to get an email answer which was frustrating.
Vivian Vassar | TrustRadius Reviewer

Usability

CommerceHub

No score
No answers yet
No answers on this topic

Stitch Labs

Stitch Labs 6.0
Based on 1 answer
I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
Tracee Meyers | TrustRadius Reviewer

Support Rating

CommerceHub

No score
No answers yet
No answers on this topic

Stitch Labs

Stitch Labs 5.0
Based on 3 answers
They work west coast hours, and while during those hours, they are readily available via chat. For support in Europe and Asia, this can be an issue as almost the whole shipping period will go through without any response. They are committed to helping, though, and usually on more significant issues have followed through to get it resolved for us.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceHub

It was best suited for the business need at the time.
Jan Glover | TrustRadius Reviewer

Stitch Labs

I have not researched other alternatives as this solved my problems.
Haley Williams | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

Stitch Labs

  • Stitch Labs helped us to get a handle on our entire inventory. Once we had that we were able to avoid overstocking.
  • Because Stitch Labs does not integrate with Walmart it delayed our entry into that marketplace.
  • Even when we only had a small amount of a particular item we were able to list it across multiple market places because were confident that Stitch Labs would prevent overselling.
Vivian Vassar | TrustRadius Reviewer

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stitch Labs

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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