What users are saying about
2 Ratings
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Top Rated
120 Ratings
2 Ratings
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Score 9 out of 100

WooCommerce

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Top Rated
120 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

CommerceHub

Commercehub is perfect for those that sell in a online market place such as Walmart, home Depot, Lowe's, Amazon, and other various stores that also have an online presence. If you are getting hundreds of orders then commercehub will make your life so much easier.
Travis Weed | TrustRadius Reviewer

WooCommerce

WooCommerce is a great platform to create an inexpensive if not free online store if you have the time to learn about it and configure it well. It is especially a great online store platform if you already are experienced using Wordpress since it incorporates so well into it. There are also many great plugins to help you integrate parts of your store into your other content pieces on your WordPress website.
Seth Paine | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceHub
WooCommerce
8.4
Product catalog & listings
CommerceHub
WooCommerce
8.8
Product management
CommerceHub
WooCommerce
8.5
Bulk product upload
CommerceHub
WooCommerce
7.5
Branding
CommerceHub
WooCommerce
8.5
Mobile storefront
CommerceHub
WooCommerce
8.3
Product variations
CommerceHub
WooCommerce
8.6
Website integration
CommerceHub
WooCommerce
9.4
Visual customization
CommerceHub
WooCommerce
7.2
CMS
CommerceHub
WooCommerce
9.0

Online Shopping Cart

CommerceHub
WooCommerce
8.3
Abandoned cart recovery
CommerceHub
WooCommerce
8.5
Checkout user experience
CommerceHub
WooCommerce
8.0

Online Payment System

CommerceHub
WooCommerce
9.2
eCommerce security
CommerceHub
WooCommerce
9.2

eCommerce Marketing

CommerceHub
WooCommerce
8.0
Promotions & discounts
CommerceHub
WooCommerce
8.8
Personalized recommendations
CommerceHub
WooCommerce
7.5
SEO
CommerceHub
WooCommerce
7.6

eCommerce Business Management

CommerceHub
WooCommerce
8.1
Multi-site management
CommerceHub
WooCommerce
8.1
Order processing
CommerceHub
WooCommerce
8.6
Inventory management
CommerceHub
WooCommerce
7.9
Shipping
CommerceHub
WooCommerce
7.8
Custom functionality
CommerceHub
WooCommerce
8.2

Pros

CommerceHub

  • User friendly
  • The features are simple.
  • Can get a lot of information in one place
Jan Glover | TrustRadius Reviewer

WooCommerce

  • WooCommerce pages are easy to customize and are optimized for mobile.
  • Ability to create global add-ons for specific product categories.
  • Adding additional plugins to optimize the site is generally affordable and can usually be done without a developer.
  • There's no cost to get started.
Brian Halstrom | TrustRadius Reviewer

Cons

CommerceHub

  • Allow for mass uploads for shipping and invoicing.
  • Allow for custom notes when canceling an order.
  • Allow for changing items that are shipped or invoiced when needing to change a customer order.
Travis Weed | TrustRadius Reviewer

WooCommerce

  • Reliance on meta table for storing and accessing product and order data. (Coming soon)
  • Better reporting interface. (Coming soon)
  • Option to more easily choose between multi-page or single page cart/checkout.
  • Auto refresh the price totals on cart page when quantity changes using AJAX.
  • Show “-” and “+” buttons around the quantity field.
  • Show confirmation before user changes quantity to zero.
Rob Watson | TrustRadius Reviewer

Likelihood to Renew

CommerceHub

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 10.0
Based on 3 answers
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
Rick Fitzgerald | TrustRadius Reviewer

Usability

CommerceHub

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 9.0
Based on 2 answers
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
Katie Miller | TrustRadius Reviewer

Support Rating

CommerceHub

No score
No answers yet
No answers on this topic

WooCommerce

WooCommerce 5.0
Based on 1 answer
not muh support
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceHub

It was best suited for the business need at the time.
Jan Glover | TrustRadius Reviewer

WooCommerce

WooCommerce stacks up very nicely. While there is a learning curve involved, it more than makes up for the challenge when it comes to cost. You won't find yourself spending money each month to keep your site live or pay for your ecommerce platform like you do with others. Once you have WooCommerce installed (for free) you technically do not need to pay anything unless you plan on scaling up and adding new functionality. We now use WooCommerce for all of our ecommerce sites and we have saved a lot of money over competitors.
Joseph Condon | TrustRadius Reviewer

Return on Investment

CommerceHub

  • Less time spent manually entering orders.
  • More time spent shipping and invoicing - costs more on the company than if a mass uploads from an Excel sheet would be allowed.
  • Cancelling orders can cause issues especially if you cannot add notes to transmit to them directly to the customer.
Travis Weed | TrustRadius Reviewer

WooCommerce

  • I currently have not had a lot of ROI from using WooCommerce
  • While it is easy to set up, it doesn't handle things like marketing, emails, or promotion to build up sales
  • It can easily integrate with most email marketing, making follow-up emails easy to set up.
Megan Bailey | TrustRadius Reviewer

Pricing Details

CommerceHub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WooCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CommerceHub
9.0
WooCommerce
9.2

Likelihood to Renew

CommerceHub
WooCommerce
10.0

Usability

CommerceHub
WooCommerce
9.0

Support Rating

CommerceHub
WooCommerce
5.0

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