What users are saying about
1 Ratings
4 Ratings
1 Ratings
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Score 8 out of 100
4 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

KalioCommerce

KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
Monique Trulson | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

commercetools
7.6
KalioCommerce
Product catalog & listings
commercetools
8.0
KalioCommerce
Product management
commercetools
7.0
KalioCommerce
Bulk product upload
commercetools
9.0
KalioCommerce
Branding
commercetools
9.0
KalioCommerce
Product variations
commercetools
5.0
KalioCommerce
Website integration
commercetools
9.0
KalioCommerce
Visual customization
commercetools
6.0
KalioCommerce

Online Shopping Cart

commercetools
7.5
KalioCommerce
Abandoned cart recovery
commercetools
6.0
KalioCommerce
Checkout user experience
commercetools
9.0
KalioCommerce

Online Payment System

commercetools
7.0
KalioCommerce
eCommerce security
commercetools
7.0
KalioCommerce

eCommerce Marketing

commercetools
7.7
KalioCommerce
Promotions & discounts
commercetools
8.0
KalioCommerce
Personalized recommendations
commercetools
7.0
KalioCommerce
SEO
commercetools
8.0
KalioCommerce

eCommerce Business Management

commercetools
6.6
KalioCommerce
Multi-site management
commercetools
9.0
KalioCommerce
Order processing
commercetools
9.0
KalioCommerce
Inventory management
commercetools
6.0
KalioCommerce
Shipping
commercetools
6.0
KalioCommerce
Custom functionality
commercetools
3.0
KalioCommerce

Pros

commercetools

  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Anonymous | TrustRadius Reviewer

KalioCommerce

  • They make it easy to create pages for each product.
  • They have a variety of customization options to tailor to the needs of your website.
  • Changes can be made from one part of the site, to the entire site, with ease.
Devin Gray | TrustRadius Reviewer

Cons

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

KalioCommerce

  • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
  • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
Libu Chacko | TrustRadius Reviewer

Likelihood to Renew

commercetools

No score
No answers yet
No answers on this topic

KalioCommerce

KalioCommerce 9.3
Based on 3 answers
KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
Monique Trulson | TrustRadius Reviewer

Alternatives Considered

commercetools

Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
Anonymous | TrustRadius Reviewer

KalioCommerce

Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
Monique Trulson | TrustRadius Reviewer

Return on Investment

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

KalioCommerce

  • Increased employee efficiency
  • Better customer service.
  • Easier, hassle-free product management.
Devin Gray | TrustRadius Reviewer

Pricing Details

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KalioCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

commercetools
8.0
KalioCommerce
8.1

Likelihood to Renew

commercetools
KalioCommerce
9.3

Reliability and Availability

commercetools
KalioCommerce
9.1

Online Training

commercetools
KalioCommerce
6.0

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