commercetools vs. Adobe Commerce (Magento Commerce)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
commercetools
Score 8.0 out of 10
N/A
commercetools is an omnichannel eCommerce platform with additional functionality like point-of-sale through cloud deployment.N/A
Adobe Commerce (Magento Commerce)
Score 8.2 out of 10
N/A
Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager. It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in…N/A
Pricing
commercetoolsAdobe Commerce (Magento Commerce)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
commercetoolsAdobe Commerce (Magento Commerce)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Must contact sales team for pricing.
More Pricing Information
Community Pulse
commercetoolsAdobe Commerce (Magento Commerce)
Top Pros
Top Cons
Features
commercetoolsAdobe Commerce (Magento Commerce)
Online Storefront
Comparison of Online Storefront features of Product A and Product B
commercetools
9.1
2 Ratings
16% above category average
Adobe Commerce (Magento Commerce)
8.2
33 Ratings
5% above category average
Product catalog & listings10.02 Ratings10.032 Ratings
Product management9.02 Ratings9.033 Ratings
Bulk product upload10.02 Ratings7.028 Ratings
Branding8.02 Ratings7.029 Ratings
Mobile storefront8.01 Ratings7.031 Ratings
Product variations10.02 Ratings8.031 Ratings
Website integration9.02 Ratings10.031 Ratings
Visual customization9.02 Ratings9.033 Ratings
CMS00 Ratings7.032 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
commercetools
8.0
2 Ratings
4% above category average
Adobe Commerce (Magento Commerce)
7.5
32 Ratings
3% below category average
Abandoned cart recovery6.01 Ratings7.027 Ratings
Checkout user experience10.02 Ratings8.032 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
commercetools
10.0
2 Ratings
18% above category average
Adobe Commerce (Magento Commerce)
9.0
32 Ratings
7% above category average
eCommerce security10.02 Ratings9.032 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
commercetools
8.0
2 Ratings
5% above category average
Adobe Commerce (Magento Commerce)
9.6
31 Ratings
23% above category average
Promotions & discounts8.02 Ratings10.031 Ratings
Personalized recommendations8.02 Ratings9.028 Ratings
SEO8.02 Ratings10.028 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
commercetools
10.0
2 Ratings
23% above category average
Adobe Commerce (Magento Commerce)
9.6
33 Ratings
19% above category average
Multi-site management10.02 Ratings10.027 Ratings
Order processing10.02 Ratings10.032 Ratings
Inventory management10.02 Ratings10.032 Ratings
Shipping10.02 Ratings8.030 Ratings
Custom functionality10.02 Ratings10.032 Ratings
Best Alternatives
commercetoolsAdobe Commerce (Magento Commerce)
Small Businesses
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
commercetoolsAdobe Commerce (Magento Commerce)
Likelihood to Recommend
10.0
(2 ratings)
10.0
(41 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(8 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
commercetoolsAdobe Commerce (Magento Commerce)
Likelihood to Recommend
commercetools
Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
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Adobe
Ultimately, if a company is looking for a solid industry-known E-Commerce system, Magento Commerce does exactly what it's intended to do. The headaches start when your company wants to start getting granular in customizations of the platform to meet specific business needs (which every company eventually has). This becomes a major issue down the road when trying to upgrade said customizations as the core software updates.
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Pros
commercetools
  • Very good documentation
  • Stabile and scalable Microservice-Architecture
  • Cloud Native Platform
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Adobe
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
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Cons
commercetools
  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
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Adobe
  • The platform is difficult to tune and can be slow. Even with expensive best in class hardware the platform performance can be an issue. Even with caching poor coding can lead to unacceptable performance and user experiences.
  • The total cost of ownership for the platform can be quite high as a great deal of technical expertise is required to modify, develop, troubleshoot and maintain the platform. The costs of initial development are only a down payment on what a Magento store will cost. For mid size companies with substantial web revenues this can be overcome for smaller businesses the total cost of ownership may be prohibitive.
  • Security of the platform can be an issue. Magento is often targeted by hackers and much of the security is the responsibility of the store owner.
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Likelihood to Renew
commercetools
No answers on this topic
Adobe
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
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Usability
commercetools
No answers on this topic
Adobe
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
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Support Rating
commercetools
No answers on this topic
Adobe
The technical service was impeccable. They were on point and were very knowledgeable.
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Online Training
commercetools
No answers on this topic
Adobe
Great value for an flexible, open source platform.
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Alternatives Considered
commercetools
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Adobe
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with WooCommerce and OpenCart as self-hosted solutions vs. BigCommerce and Shopify which are hosted. Magento should be the first choice for large, extensive e-commerce solutions,but for smaller stores, I would recommend the others first.
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Return on Investment
commercetools
  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
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Adobe
  • Magento definitely lets us get a return on our investment. Because we have developers who can customize Magento to our needs, we have been able to create a beautiful and effective website, run promotions, and serve up customized product display pages that are effective and beautifully branded.
  • Magento has also caused a lot of time to be invested in doing something that seems simple, but without a lot of knowledge, end up taking far more time than could otherwise be better-spent.
  • We have had to outsource some of our development work due to Magento being developer-focused rather than marketer/merchandiser-focused. I've used other website management software that is comparable to Magento's capabilities but is far easier to use, that even someone like me (with basic HTML/CSS skills) can customize the front-end without requiring a back-end developer to intervene.
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ScreenShots