commercetools vs. MyCommerce

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.

Incentivized

DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup

• Very good documentation
• Stabile and scalable Microservice-Architecture
• Cloud Native Platform

• Almost fully customized templates
• Very simple subscription flow
• Allows to generate license on the fly using callback to back-end server
• Very good technical support

• Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
• Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
• Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.

Incentivized

• Definitely need Web-based API to manage subscription including changes in renewal date
• Add more languages (especially Arabic)
• Redirect user to PayPal directly without entering to shopping cart

DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.

We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.

• We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
• Integrate the same APIs to different client facing solutions.
• The total cost of platform recovered in 8 months of deployment.

Incentivized

• Works well with credit card renewals
• Strong fraud detection system (very important)
• Doesn't work well with PayPal renewals
• High enough fee
• Overall DR is good in this area