What users are saying about
1 Ratings
1 Ratings
1 Ratings
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Score 8 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

MyCommerce

DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Stanislav Novak | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

commercetools
7.6
MyCommerce
Product catalog & listings
commercetools
8.0
MyCommerce
Product management
commercetools
7.0
MyCommerce
Bulk product upload
commercetools
9.0
MyCommerce
Branding
commercetools
9.0
MyCommerce
Product variations
commercetools
5.0
MyCommerce
Website integration
commercetools
9.0
MyCommerce
Visual customization
commercetools
6.0
MyCommerce

Online Shopping Cart

commercetools
7.5
MyCommerce
Abandoned cart recovery
commercetools
6.0
MyCommerce
Checkout user experience
commercetools
9.0
MyCommerce

Online Payment System

commercetools
7.0
MyCommerce
eCommerce security
commercetools
7.0
MyCommerce

eCommerce Marketing

commercetools
7.7
MyCommerce
Promotions & discounts
commercetools
8.0
MyCommerce
Personalized recommendations
commercetools
7.0
MyCommerce
SEO
commercetools
8.0
MyCommerce

eCommerce Business Management

commercetools
6.6
MyCommerce
Multi-site management
commercetools
9.0
MyCommerce
Order processing
commercetools
9.0
MyCommerce
Inventory management
commercetools
6.0
MyCommerce
Shipping
commercetools
6.0
MyCommerce
Custom functionality
commercetools
3.0
MyCommerce

Pros

commercetools

  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Anonymous | TrustRadius Reviewer

MyCommerce

  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Stanislav Novak | TrustRadius Reviewer

Cons

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

MyCommerce

  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Stanislav Novak | TrustRadius Reviewer

Likelihood to Renew

commercetools

No score
No answers yet
No answers on this topic

MyCommerce

MyCommerce 7.0
Based on 1 answer
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Stanislav Novak | TrustRadius Reviewer

Alternatives Considered

commercetools

Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
Anonymous | TrustRadius Reviewer

MyCommerce

We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Stanislav Novak | TrustRadius Reviewer

Return on Investment

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

MyCommerce

  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Stanislav Novak | TrustRadius Reviewer

Pricing Details

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MyCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

commercetools
8.0
MyCommerce
7.0

Likelihood to Renew

commercetools
MyCommerce
7.0

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