1 Ratings
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Score 8 out of 100
44 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

commercetools
7.6
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Product catalog & listings
commercetools
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Product management
commercetools
7.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
Bulk product upload
commercetools
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.8
Branding
commercetools
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.5
Product variations
commercetools
5.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Website integration
commercetools
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Visual customization
commercetools
6.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.5
Mobile storefront
commercetools
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
CMS
commercetools
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.1

Online Shopping Cart

commercetools
7.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.1
Abandoned cart recovery
commercetools
6.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Checkout user experience
commercetools
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0

Online Payment System

commercetools
7.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
eCommerce security
commercetools
7.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3

eCommerce Marketing

commercetools
7.7
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Promotions & discounts
commercetools
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Personalized recommendations
commercetools
7.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SEO
commercetools
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7

eCommerce Business Management

commercetools
6.6
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Multi-site management
commercetools
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Order processing
commercetools
9.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.2
Inventory management
commercetools
6.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Shipping
commercetools
6.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Custom functionality
commercetools
3.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4

Pros

commercetools

  • Fully API enabled platform - There is no need to use SQL or other customization. APIs cover full range of functionalities needed for an eCommerce platform and are easy to extend.
  • Cloud solution - CommerceTools is a cloud solution so there is no back office hosting/maintenance. Simply enable the API tokens and use the platform!
  • Ever expanding - The solution contains all the necessary functions to run a successful ecommerce business and the functions are constantly expanding and new capabilities are introduced.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Cons

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

commercetools

No score
No answers yet
No answers on this topic

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Alternatives Considered

commercetools

Commercetools is a headless commerce platform. It provides the front end functionality flexibility that competitors lack. The set of APIs can link with multiple solutions including voice enabled client solutions. The functionalities on the platform are ever expanding and limitations like pricing and product variations are addressed. The solution is very fast develop, integrate and deploy.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Return on Investment

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Pricing Details

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

commercetools
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4

Likelihood to Renew

commercetools
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1

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