1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
167 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

CommerceV3

I believe CommerceV3 (CV3) is best suited for small to mid-level catalog companies. You would want to make sure to integrate CV3 with your back end system or you'll be doing a lot of manual entries or manipulating data for table uploads. You can easily manage the templates in CV3 with a basic knowledge of HTML and work up from there
Anonymous | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

CommerceV3
8.1
Magento Commerce, part of Adobe Commerce Cloud
7.4
Product catalog & listings
CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
7.5
Product management
CommerceV3
7.3
Magento Commerce, part of Adobe Commerce Cloud
7.8
Bulk product upload
CommerceV3
8.2
Magento Commerce, part of Adobe Commerce Cloud
7.3
Branding
CommerceV3
6.4
Magento Commerce, part of Adobe Commerce Cloud
6.3
Mobile storefront
CommerceV3
7.3
Magento Commerce, part of Adobe Commerce Cloud
7.8
Product variations
CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
7.9
Visual customization
CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
7.7
Website integration
CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
7.0
CMS
CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
7.2

Online Shopping Cart

CommerceV3
7.7
Magento Commerce, part of Adobe Commerce Cloud
5.9
Abandoned cart recovery
CommerceV3
8.2
Magento Commerce, part of Adobe Commerce Cloud
5.7
Checkout user experience
CommerceV3
7.3
Magento Commerce, part of Adobe Commerce Cloud
6.2

Online Payment System

CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
6.9
eCommerce security
CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
6.9

eCommerce Marketing

CommerceV3
8.6
Magento Commerce, part of Adobe Commerce Cloud
6.1
Promotions & discounts
CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
5.8
SEO
CommerceV3
8.2
Magento Commerce, part of Adobe Commerce Cloud
7.6
Personalized recommendations
CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
5.0

eCommerce Business Management

CommerceV3
8.6
Magento Commerce, part of Adobe Commerce Cloud
7.6
Order processing
CommerceV3
8.2
Magento Commerce, part of Adobe Commerce Cloud
7.5
Inventory management
CommerceV3
8.2
Magento Commerce, part of Adobe Commerce Cloud
7.3
Shipping
CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
7.0
Custom functionality
CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
7.9
Multi-site management
CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
8.3

Pros

CommerceV3

  • CV3 provides us a plethora of marketing tools to customize offers and campaigns to our customers. I've used BigCommerce and Shopify and neither comes close to the capability of fine tuning sales, offers, and discounts by product, category, customer and more.
  • The purpose of partnering with any e-commerce platform is to provide a secure site and stable checkout process for our customers. CV3 has been amazing at keeping our site up and running through peak traffic and attempted hacks. The checkout process has been rock solid and also integrates seamlessly with PayPal. I've used Amazon Payments in the past without incident, but decided to end that option due to Amazon's policies.
  • CV3's architecture on the back-end is designed to be plain and simple which provides an easy-to-use interface to streamline our work. The template driven structure to manage the front-end will become a favorite for most programmers in no time at all. In fact, I'm not a programmer, but do customization and design changes almost on a daily basis with ease. Any changes made to a template may be viewed on a staging server before pushing live. Templates, as well as other data may be downloaded any time for backups. Exports and imports of product data is simple and powerful allowing me to change massive amounts of data easily.
  • Customer support is always a contentious issue with most providers, however, CV3 has by far been the best I've encountered in over 30+ years of experience with software vendors. They are very responsive and escalate the issue to the proper person without having the redundancy you experience with so many other companies. They understand the issue the first time, and tell you the truth.
  • Any e-commerce business is about shipping. CV3 has the most powerful tools to control shipping. It will challenge the most creative minds on how to best merchandise products based on weight, dollar amount, global geographical location, dimensions, category, exception rules, by carrier, all the way down to the sku level which can have it's own set of rules. It gets complicated, but it works great and ties in with the promotional features as well.
Anonymous | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Cons

CommerceV3

  • An area I'd like to see enhanced is the sku level pricing calendar. You can set specials prices to start and stop at certain dates and times, but it's fixed to certain years. You can't have your chosen items go to seasonal pricing every year at the same time, you have to change the years each year.
  • There are multiple product setups: basic, parent with children, and sub-products. Each type exports on the same datasheet all intermingled and this can be tedious isolating the different types for editing and re-import.
  • Vendor and Brand are data points on each item, but they are not controlled by a table. We end up with the same vendor or brand misspelled multiple times.
  • There is no FTP capability (PCI issue?) and no blog site with the parent domain. These have to be handled using a separate sub-domain.
  • The shipping calculator for customers should be available anywhere there is a shipping option presented during checkout.
  • Faster live times. Currently, it takes about 5 to 10 minutes to see template/product changes pushed to the live cdn.
Anonymous | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CommerceV3

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Usability

CommerceV3

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Support Rating

CommerceV3

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Online Training

CommerceV3

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CommerceV3

In my view, CV3 meets our needs better by allowing us a much easier way to manage the front end the way the templates are structured. BigCommerce recommended using an FTP tool to download, modify, then upload. Shopify has some very sophisticated templates, which, in my mind, required a senior level programmer or lots of outsourcing for even minor changes.Neither of the other systems come close to CV3's marketing capabilities through their promotional tool without any add-ons. Shopify, for example, is stripped down and if you want a certain feature you have to find one of their approved partners, sign-up, integrate the feature and hope it works. To purchase all the features we're currently using in CV3 you'd have quite a list (and expense) of partners. Examples would be enhanced shipping capabilities or the ability to customize a product purchase.CV3 has features specifically geared for a catalog company, like request forms and capturing key codes. Plus, built-in rewards program, wishlist, gift certificates, bulk email, and data feeds for Google Shopper, Channel Advisor and SingleFeed.
Anonymous | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Return on Investment

CommerceV3

  • One positive impact has been the use of product reviews. This feature has helped us weed out bad products and promote good ones while allowing customers to share their experience.
  • It's a fixed fee user agreement which favors increasing sales.
  • The stability of the checkout process has helped conversions and lowered support.
  • Having integrated inventory with our back end has helped meet customer expectations.
  • The promotional capabilities of CV3 has allowed us to provide new and different offers keeping customers engaged.
Anonymous | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Pricing Details

CommerceV3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,995*

* per store

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CommerceV3
9.1
Magento Commerce, part of Adobe Commerce Cloud
7.7

Likelihood to Renew

CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
9.8

Usability

CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
9.0

Reliability and Availability

CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
10.0

Performance

CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
9.0

Support Rating

CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
8.0

Online Training

CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
8.0

Implementation Rating

CommerceV3
Magento Commerce, part of Adobe Commerce Cloud
8.0

Add comparison