Likelihood to Recommend For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
Read full review If using a desktop, Facebook Business Manage can help integrate and consolidate your workload when managing multiple pages for multiple clients. However, it can also be clunky when trying to use it on the go from a smartphone as the functionality is more limited. For those that sit at desks all day, it's a good program. For those of us that stay mobile, it can be frustrating.
Read full review Pros Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search. Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected. Read full review Stats and insights, to have data to back up assumptions and actions. Scheduling posts, which is helpful when you can't always post in real time. Messenger, which allows me to interact directly with potential customers. Roles, which allows me to assign an intern to help manage the profile. Ads, which allows me to target and advertise to potential customers. Pixel, which connects my Facebook data with my website. Read full review Cons Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade. "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter. On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more. Read full review The only thing I have noticed is when on my device, it calls out a list of names that have shared your post, and it only shows one. On the computer it will let you scroll down and see all of them. Read full review Usability I give Facebook Business Manager this rating because how I am able to edit and customize each client location page easily and can add users as needed without any hoops to jump through. I also appreciate the about of reach that Facebook has, so having a tool like this that's easy to use and can be in control of the backed of what people see is so important.
Read full review Support Rating The few times I've had to reach out for ad questions, Facebook Pages customer service is prompt and friendly with their advice. I've never waited longer than 24 hours to get a response, and generally it's just a few hours. They're also quick at removing spam from my Pages when I've needed them to.
Read full review Alternatives Considered Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
Read full review While we looked at different possibilities, it just seemed that this program was designed for our key social media platforms. There really was no point in utilizing a different program when this was designed for these platforms specifically. The mobile app is an added convenience that allows me to manage our social media on the go.
Read full review Return on Investment Brand awareness Lead generation Prospect nurturing and ongoing customer support Read full review Most of our leads come from Facebook paid marketing. Our business is centered around our content, which allows us to stand out from the completion. Facebook allows us to get the content in front of our audience. Facebook Marketing is so dynamic that it takes loads of trial and error to get to a winning formula. And the errors can be expensive. Read full review ScreenShots