10 Ratings
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Score 8 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

Communifire by Axero Solutions

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Communifire by Axero Solutions
VMware Socialcast (discontinued)
6.3
Task Management
Communifire by Axero Solutions
VMware Socialcast (discontinued)
7.7
Gantt Charts
Communifire by Axero Solutions
VMware Socialcast (discontinued)
7.0
Scheduling
Communifire by Axero Solutions
VMware Socialcast (discontinued)
6.3
Workflow Automation
Communifire by Axero Solutions
VMware Socialcast (discontinued)
8.0
Mobile Access
Communifire by Axero Solutions
VMware Socialcast (discontinued)
3.8
Search
Communifire by Axero Solutions
VMware Socialcast (discontinued)
8.0
Visual planning tools
Communifire by Axero Solutions
VMware Socialcast (discontinued)
3.4

Communication

Communifire by Axero Solutions
VMware Socialcast (discontinued)
7.5
Chat
Communifire by Axero Solutions
VMware Socialcast (discontinued)
8.7
Notifications
Communifire by Axero Solutions
VMware Socialcast (discontinued)
8.2
Discussions
Communifire by Axero Solutions
VMware Socialcast (discontinued)
8.1
Surveys
Communifire by Axero Solutions
VMware Socialcast (discontinued)
8.7
Internal knowledgebase
Communifire by Axero Solutions
VMware Socialcast (discontinued)
6.1
Integrates with GoToMeeting
Communifire by Axero Solutions
VMware Socialcast (discontinued)
5.0
Integrates with Gmail and Google Hangouts
Communifire by Axero Solutions
VMware Socialcast (discontinued)
7.0
Integrates with Outlook
Communifire by Axero Solutions
VMware Socialcast (discontinued)
7.9

File Sharing & Management

Communifire by Axero Solutions
VMware Socialcast (discontinued)
5.7
Versioning
Communifire by Axero Solutions
VMware Socialcast (discontinued)
2.1
Video files
Communifire by Axero Solutions
VMware Socialcast (discontinued)
7.2
Audio files
Communifire by Axero Solutions
VMware Socialcast (discontinued)
7.2
Document collaboration
Communifire by Axero Solutions
VMware Socialcast (discontinued)
6.7
Access control
Communifire by Axero Solutions
VMware Socialcast (discontinued)
7.2
Advanced security features
Communifire by Axero Solutions
VMware Socialcast (discontinued)
5.8
Integrates with Google Drive
Communifire by Axero Solutions
VMware Socialcast (discontinued)
5.0
Device sync
Communifire by Axero Solutions
VMware Socialcast (discontinued)
4.0

Pros

Communifire by Axero Solutions

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

Communifire by Axero Solutions

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

Communifire by Axero Solutions

Communifire by Axero Solutions 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Reliability and Availability

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

VMware Socialcast (discontinued)

No score
No answers yet
No answers on this topic

Performance

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

VMware Socialcast (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Communifire by Axero Solutions

Communifire by Axero Solutions 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

Communifire by Axero Solutions

Communifire by Axero Solutions 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

VMware Socialcast (discontinued)

No score
No answers yet
Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

Communifire by Axero Solutions

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

Communifire by Axero Solutions

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Pricing Details

Communifire by Axero Solutions

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Communifire by Axero Solutions
9.0
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

Communifire by Axero Solutions
9.1
VMware Socialcast (discontinued)
9.1

Usability

Communifire by Axero Solutions
8.2
VMware Socialcast (discontinued)
9.0

Reliability and Availability

Communifire by Axero Solutions
9.1
VMware Socialcast (discontinued)

Performance

Communifire by Axero Solutions
9.1
VMware Socialcast (discontinued)

Support Rating

Communifire by Axero Solutions
9.0
VMware Socialcast (discontinued)
9.0

Implementation Rating

Communifire by Axero Solutions
9.1
VMware Socialcast (discontinued)

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