Communique Conferencing vs. MeetingBurner (discontinued)

Communique Conferencing would be best suited for mid- to large-sized organizations that require reliability, scalability, and high data security. They can definitely support large-scale events that are customized to reflect the event's brand and objectives. You can go the self-service route or engage their project team as much as you need.

Communique Conferencing is less suited for small, basic Zoom style events.

It is well suited for a conference call with a group of people as well as a great tool to share information on a screen so you don't have to bring people together in person.

• Delivering a unique and elevated experience by using a platform with a unique look and feel.
• The platform capsulizes everything and makes information easily accessible.
• It's the team support that keeps us coming back. We have a dream team which is why our events go off so well without a hitch.

• MeetingBurner allows me to schedule conference calls in advance and provides me with easy dial-in instructions for myself and the attendees. Many of our calls occur on a regular basis and we are able to duplicate past events similar to it in a few simple clicks.
• MeetingBurner allows me to share a link to join a conference room for multiple people to join and see my screen. Screen sharing is a great feature that make training people much more convenient.
• Because we are a nonprofit, we do not have a budget for communications. Having a free product that offers exactly what we need is key without any bells and whistles and pressure to upgrade in any way.

• Nice to add personal agenda, which is on the roadmap this year

• It does take a a few minutes to download the application to run the webinar portion but other than that I don't have major improvements.

If a product is working well, I see no reason to change it!

Usability is critical with virtual events both for our team to set up and administer as well as for our attendees. Communique Conferencing is easy for our team to administer. We survey our attendees during and after virtual events. The feedback regarding usability is very positive.

The Communique project team is

• Knowledgeable
• Responsive
• Willing to go above and beyond to make our events successful

ON24 - A better platform, better support, much better pricing

Patchable - They laid off a lot of staff this past year. This had a tremendous negative impact on the product quality and support.

MeetingBurner doesn't have a free trial period that leads to a required paid option. We use the conference line a few times a month and don't have the capacity to spend money on a product.

• We always get positive feedback regarding the platform on our attendee surveys.
• Their incredible support team saves us time and money. For example, there was a problem with a live stream at our last event. Although the problem was not on Communique's end, their experienced tech support team were able to provide insight that helped the on-site production company quickly isolate and resolve the issue.

• Increased employee efficiency
• Reliable customer service and relationship building