Senior Systems, from Community Brands vs. Schoolmint Hero

Senior Systems school software is great for small schools looking for a software package that can be implemented across many departments in the school at a reasonable price. Senior Systems does offer on boarding and training to help learn the system but continuing training is difficult though also necessary. Senior's admissions software modules leave much to be desired though they have purchased Ravenna which offers a top-of-the-line option that blends very well with Senior.

Incentivized

Hero is a great time saver for any busy school administrator. Students are able to use technology to earn positive points and also track and manage their own discipline. It is user-friendly and adaptable to the specific needs of the school. I love writing my own tracking codes and setting the action thresholds.

Incentivized

• A broad-based, unified platform that can be used in many areas across campus.
• Robust database that is very customizable.
• A web-based platform that can be used on any device.

Incentivized

• Allows ALL students to earn points at the push of a button.
• Connects with infinite Campus so student schedules and info are always accurate on the Hero site.
• Allows teachers to create their own groups for after school programs or even small groups in their classrooms.

• Outdated look and feel for internal and external customers.
• Somewhat complicated and tough to learn; it's not very intuitive.
• Customer service response times and support leave something to be desired.

Incentivized

• Hero had the Hero Homeroom where teachers could collaborate and receive rewards but that was discontinued. I think that a similar reward system for those who are supposed to be inputting information would be helpful, where consistency for the required input is rewarded. For example: teachers were to be recording points for all their students every period every day - if they received points for completing their input & could then choose to spend those points on rewards that would help encourage participation to make it more successful overall.
• Too hands-off in making sure that implementation is as successful as possible.
• Too techie for non-tech savvy people.

Incentivized

It is a great product

again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond

Incentivized

Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.

Incentivized

On the admissions front, SchoolAdmin beats the Senior Admissions module hands down for ease of use, performance, customer service, and reliability. We have had no downtime issues with Senior but regularly experienced downtime issues with Senior. School Admin is also very intuitive and easy to learn and use. Senior has a much steeper learning curve.

Incentivized

We used a tardy tracking system a couple years ago but it wasn't as efficient as Hero. It did not keep track of any positive behaviors. I don't remember the name of the system but I know it only focused on the negative behaviors and giving out consequences for those negative behaviors.

Incentivized

• A fairly priced system.
• [The] convenience of having to manage only one system and database.
• Senior is long overdue for an update and refresh to make it look modern and to make it more easy and intuitive to use.

Incentivized

• Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior.
• We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype.
• I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though!