What users are saying about
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Top Rated
171 Ratings
14 Ratings

Commvault Complete Backup & Recovery

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Top Rated
171 Ratings
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Score 8.7 out of 100
14 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

Commvault Complete Backup & Recovery

I feel that Commvault's Active Directory Recovery and Testing of the recovery could be improved, but this could very well be a situation where I am not fully understanding the scope. Commvault Complete Backup & Recovery is spot-on in all other areas and will be a perfect fit for anyone with a decent-sized IT footprint.
Anonymous | TrustRadius Reviewer

IDrive

This is an economical way to back up less than 1000 GB of data. It can also back-up mapped drives, so you can do the back-up from a personal computer in addition to the server. Restoring tends to be a bit cumbersome, so this should be used as an emergency function, not regularly. Once I tried to add files from the server to another computer but it didn't work because the other computer didn't have the IDrive installed.
Riva Schwartz | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Commvault Complete Backup & Recovery
9.1
IDrive
Universal recovery
Commvault Complete Backup & Recovery
8.7
IDrive
Live recovery
Commvault Complete Backup & Recovery
8.7
IDrive
Recovery verification
Commvault Complete Backup & Recovery
8.5
IDrive
Business application protection
Commvault Complete Backup & Recovery
8.8
IDrive
Multiple backup destinations
Commvault Complete Backup & Recovery
9.4
IDrive
Incremental backup identification
Commvault Complete Backup & Recovery
9.3
IDrive
Backup to the cloud
Commvault Complete Backup & Recovery
8.9
IDrive
Deduplication and file compression
Commvault Complete Backup & Recovery
9.6
IDrive
Snapshots
Commvault Complete Backup & Recovery
9.4
IDrive
Flexible deployment
Commvault Complete Backup & Recovery
9.0
IDrive
Management dashboard
Commvault Complete Backup & Recovery
9.0
IDrive
Platform support
Commvault Complete Backup & Recovery
9.1
IDrive
Retention options
Commvault Complete Backup & Recovery
9.5
IDrive
Encryption
Commvault Complete Backup & Recovery
9.5
IDrive

File Sharing & Management

Commvault Complete Backup & Recovery
IDrive
4.4
Versioning
Commvault Complete Backup & Recovery
IDrive
5.2
Video files
Commvault Complete Backup & Recovery
IDrive
4.2
Audio files
Commvault Complete Backup & Recovery
IDrive
4.2
Document collaboration
Commvault Complete Backup & Recovery
IDrive
2.8
Access control
Commvault Complete Backup & Recovery
IDrive
4.6
File search
Commvault Complete Backup & Recovery
IDrive
5.6
Device sync
Commvault Complete Backup & Recovery
IDrive
4.1

Cloud Storage Security & Administration

Commvault Complete Backup & Recovery
IDrive
4.8
User and role management
Commvault Complete Backup & Recovery
IDrive
2.9
File organization
Commvault Complete Backup & Recovery
IDrive
6.9
Device management
Commvault Complete Backup & Recovery
IDrive
4.5

Cloud Storage Platform

Commvault Complete Backup & Recovery
IDrive
6.6
Performance
Commvault Complete Backup & Recovery
IDrive
6.4
Reliability
Commvault Complete Backup & Recovery
IDrive
7.3
Storage Reports
Commvault Complete Backup & Recovery
IDrive
6.1

Pros

Commvault Complete Backup & Recovery

  • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
  • Improves our Disaster Recovery
  • Starting to utilize for data migration for VMware in places where Zerto is too expensive
Anonymous | TrustRadius Reviewer

IDrive

  • Offers a cloud and a local backup option from the same app.
  • Fast upload speed.
  • It keeps old files forever, versioning, which helps protect against ransomware.
  • Can backup as a disc image.
  • Can search and restore for lost data. Makes finding lost files way easier than other solutions.
  • You can choose which folders to backup.
Mike Calabro | TrustRadius Reviewer

Cons

Commvault Complete Backup & Recovery

  • Commvault Complete Backup & Recovery has developed the concept of plans that work great in smaller institutions but can hamstring large enterprises by the limited flexibility. There are situations where plans appear to be forced into decisions. Ideally, providing the ability to disable plans would be beneficial.
  • The security model is granular in respects to permissions and ability to implement it for a single object (client, user, job). Implementing the correct collection of permissions can sometimes feel like opening a padlock. This appears to be a great place to implement a wizard for guiding administrators through desired behaviors and building the appropriate security role.
David Lester | TrustRadius Reviewer

IDrive

  • The used to send your backed up data overnight on a hard drive (if you needed it). Now, they only have an option to download. I love that you can download your data if you need it. That is great, but I would still love the option to ship an actual hard drive because in some cases there is too much data and downloading it all could take days.
  • The UI could use an update/refresh.
  • If you are not tech-savvy it's not super obvious how to set things up. It would be helpful for some it were simplified in some aspects.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.3
Based on 8 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
Anonymous | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Usability

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.0
Based on 7 answers
Commvault is an enterprise-level tool that we use to backup all kinds of workloads. I have implemented Commvault Complete Backup & Recovery in many Enterprise-level, Corporate banks and financial companies to mitigate their data loss and compliance with their audit requirements. I have implemented it across many platforms such as MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups and many cloud storage and virtual environments. Commvault DR option as well. We especially used Backup replication (Dash Copy), VM Replication (Live sync) and DB replication and VM life cycling process. Customers like the Commvault CommCell console, it is a single console solution.
Shalika Senadeera | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Support Rating

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.5
Based on 78 answers
Commvault Complete Backup & Recovery support is a Gold Standard for us. We are a ESP customer and have a designated Support Account Manager (SAM) & a Technical Account Manager (TAM) who we meet with every other week to go over any existing issues and upcoming version revisions release. But of course not all companies or organization will need this type of level of support but we have proven that this works for us due to the shear size of our environment and the number of offices we support.
Anonymous | TrustRadius Reviewer

IDrive

IDrive 6.3
Based on 4 answers
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
Riva Schwartz | TrustRadius Reviewer

Implementation Rating

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.8
Based on 7 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Pradeep Kabbur | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Alternatives Considered

Commvault Complete Backup & Recovery

I was not part of the decision to adopt Commvault, and having developed and used many other backup/recovery tools I was a little skeptical that it could do everything that we needed, but I can say that I'm glad that they chose Commvault. It has delivered even more than we had counted on.
Anonymous | TrustRadius Reviewer

IDrive

Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
Mike Calabro | TrustRadius Reviewer

Return on Investment

Commvault Complete Backup & Recovery

  • The ease of use and reliability of Commvault have enabled us to support the entire environment with less personnel than other products. We can support hundreds of clients and 500TB of protected systems with a single person.
  • Their per TB pricing can get rather expensive often forcing you into an agent based pricing model and that can be less that ideal to mange.
Keith Luken | TrustRadius Reviewer

IDrive

  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
Anonymous | TrustRadius Reviewer

Pricing Details

Commvault Complete Backup & Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IDrive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Commvault Complete Backup & Recovery
9.2
IDrive
5.9

Likelihood to Renew

Commvault Complete Backup & Recovery
8.3
IDrive

Usability

Commvault Complete Backup & Recovery
9.0
IDrive

Support Rating

Commvault Complete Backup & Recovery
9.5
IDrive
6.3

Implementation Rating

Commvault Complete Backup & Recovery
8.8
IDrive

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