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Top Rated
171 Ratings

Commvault Complete Backup & Recovery

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Top Rated
171 Ratings
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Score 8.7 out of 100
6 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Commvault Complete Backup & Recovery

I feel that Commvault's Active Directory Recovery and Testing of the recovery could be improved, but this could very well be a situation where I am not fully understanding the scope. Commvault Complete Backup & Recovery is spot-on in all other areas and will be a perfect fit for anyone with a decent-sized IT footprint.
Anonymous | TrustRadius Reviewer

Infrascale Platform

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Vin Campbell | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Commvault Complete Backup & Recovery
9.1
Infrascale Platform
9.1
Universal recovery
Commvault Complete Backup & Recovery
8.6
Infrascale Platform
9.5
Live recovery
Commvault Complete Backup & Recovery
8.7
Infrascale Platform
8.2
Recovery verification
Commvault Complete Backup & Recovery
8.5
Infrascale Platform
8.0
Business application protection
Commvault Complete Backup & Recovery
8.8
Infrascale Platform
8.8
Multiple backup destinations
Commvault Complete Backup & Recovery
9.4
Infrascale Platform
8.5
Incremental backup identification
Commvault Complete Backup & Recovery
9.3
Infrascale Platform
9.8
Backup to the cloud
Commvault Complete Backup & Recovery
8.9
Infrascale Platform
9.8
Deduplication and file compression
Commvault Complete Backup & Recovery
9.6
Infrascale Platform
10.0
Snapshots
Commvault Complete Backup & Recovery
9.4
Infrascale Platform
10.0
Flexible deployment
Commvault Complete Backup & Recovery
9.0
Infrascale Platform
8.0
Management dashboard
Commvault Complete Backup & Recovery
9.0
Infrascale Platform
8.3
Platform support
Commvault Complete Backup & Recovery
9.1
Infrascale Platform
9.5
Retention options
Commvault Complete Backup & Recovery
9.5
Infrascale Platform
9.5
Encryption
Commvault Complete Backup & Recovery
9.5
Infrascale Platform
9.5

Pros

Commvault Complete Backup & Recovery

  • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
  • Improves our Disaster Recovery
  • Starting to utilize for data migration for VMware in places where Zerto is too expensive
Anonymous | TrustRadius Reviewer

Infrascale Platform

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
Daniel Cauley | TrustRadius Reviewer

Cons

Commvault Complete Backup & Recovery

  • Commvault Complete Backup & Recovery has developed the concept of plans that work great in smaller institutions but can hamstring large enterprises by the limited flexibility. There are situations where plans appear to be forced into decisions. Ideally, providing the ability to disable plans would be beneficial.
  • The security model is granular in respects to permissions and ability to implement it for a single object (client, user, job). Implementing the correct collection of permissions can sometimes feel like opening a padlock. This appears to be a great place to implement a wizard for guiding administrators through desired behaviors and building the appropriate security role.
David Lester | TrustRadius Reviewer

Infrascale Platform

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
Vin Campbell | TrustRadius Reviewer

Likelihood to Renew

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.4
Based on 8 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
Anonymous | TrustRadius Reviewer

Infrascale Platform

No score
No answers yet
No answers on this topic

Usability

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.0
Based on 7 answers
Commvault is an enterprise-level tool that we use to backup all kinds of workloads. I have implemented Commvault Complete Backup & Recovery in many Enterprise-level, Corporate banks and financial companies to mitigate their data loss and compliance with their audit requirements. I have implemented it across many platforms such as MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups and many cloud storage and virtual environments. Commvault DR option as well. We especially used Backup replication (Dash Copy), VM Replication (Live sync) and DB replication and VM life cycling process. Customers like the Commvault CommCell console, it is a single console solution.
Shalika Senadeera | TrustRadius Reviewer

Infrascale Platform

Infrascale Platform 10.0
Based on 1 answer
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Daniel Cauley | TrustRadius Reviewer

Support Rating

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.5
Based on 78 answers
Commvault Complete Backup & Recovery support is a Gold Standard for us. We are a ESP customer and have a designated Support Account Manager (SAM) & a Technical Account Manager (TAM) who we meet with every other week to go over any existing issues and upcoming version revisions release. But of course not all companies or organization will need this type of level of support but we have proven that this works for us due to the shear size of our environment and the number of offices we support.
Anonymous | TrustRadius Reviewer

Infrascale Platform

Infrascale Platform 9.0
Based on 1 answer
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Daniel Cauley | TrustRadius Reviewer

Implementation Rating

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.8
Based on 7 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Pradeep Kabbur | TrustRadius Reviewer

Infrascale Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Commvault Complete Backup & Recovery

I was not part of the decision to adopt Commvault, and having developed and used many other backup/recovery tools I was a little skeptical that it could do everything that we needed, but I can say that I'm glad that they chose Commvault. It has delivered even more than we had counted on.
Anonymous | TrustRadius Reviewer

Infrascale Platform

I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
Vin Campbell | TrustRadius Reviewer

Return on Investment

Commvault Complete Backup & Recovery

  • The ease of use and reliability of Commvault have enabled us to support the entire environment with less personnel than other products. We can support hundreds of clients and 500TB of protected systems with a single person.
  • Their per TB pricing can get rather expensive often forcing you into an agent based pricing model and that can be less that ideal to mange.
Keith Luken | TrustRadius Reviewer

Infrascale Platform

  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
Vin Campbell | TrustRadius Reviewer

Pricing Details

Commvault Complete Backup & Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infrascale Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Commvault Complete Backup & Recovery
9.2
Infrascale Platform
8.0

Likelihood to Renew

Commvault Complete Backup & Recovery
8.4
Infrascale Platform

Usability

Commvault Complete Backup & Recovery
9.0
Infrascale Platform
10.0

Support Rating

Commvault Complete Backup & Recovery
9.5
Infrascale Platform
9.0

Implementation Rating

Commvault Complete Backup & Recovery
8.8
Infrascale Platform

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