What users are saying about
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Top Rated
171 Ratings
1 Ratings

Commvault Complete Backup & Recovery

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Top Rated
171 Ratings
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Score 8.7 out of 100
1 Ratings
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Score 5 out of 100

Likelihood to Recommend

Commvault Complete Backup & Recovery

I feel that Commvault's Active Directory Recovery and Testing of the recovery could be improved, but this could very well be a situation where I am not fully understanding the scope. Commvault Complete Backup & Recovery is spot-on in all other areas and will be a perfect fit for anyone with a decent-sized IT footprint.
Anonymous | TrustRadius Reviewer

MailMeter

If you are looking for an onsite solution, MailMeter does the job. Like any program, you will have problems on occasion, however the product is fairly stable. In my opinion, mail archiving is a service that's more suited towards cloud-based services rather than on premise. Much like a spam filter that runs on a Windows server, this product feels like it's from a bygone era.
Kenny McGarrity | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Commvault Complete Backup & Recovery
9.1
MailMeter
Universal recovery
Commvault Complete Backup & Recovery
8.6
MailMeter
Live recovery
Commvault Complete Backup & Recovery
8.7
MailMeter
Recovery verification
Commvault Complete Backup & Recovery
8.5
MailMeter
Business application protection
Commvault Complete Backup & Recovery
8.8
MailMeter
Multiple backup destinations
Commvault Complete Backup & Recovery
9.4
MailMeter
Incremental backup identification
Commvault Complete Backup & Recovery
9.3
MailMeter
Backup to the cloud
Commvault Complete Backup & Recovery
8.9
MailMeter
Deduplication and file compression
Commvault Complete Backup & Recovery
9.6
MailMeter
Snapshots
Commvault Complete Backup & Recovery
9.4
MailMeter
Flexible deployment
Commvault Complete Backup & Recovery
9.0
MailMeter
Management dashboard
Commvault Complete Backup & Recovery
9.0
MailMeter
Platform support
Commvault Complete Backup & Recovery
9.1
MailMeter
Retention options
Commvault Complete Backup & Recovery
9.5
MailMeter
Encryption
Commvault Complete Backup & Recovery
9.5
MailMeter

Pros

Commvault Complete Backup & Recovery

  • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
  • Improves our Disaster Recovery
  • Starting to utilize for data migration for VMware in places where Zerto is too expensive
Anonymous | TrustRadius Reviewer

MailMeter

  • The program is a beast and continues to chug away at emails.
  • The interface is simple and doesn't require reading a manual to understand.
  • MailMeter works fully with all versions of Exchange, including Office 365.
Kenny McGarrity | TrustRadius Reviewer

Cons

Commvault Complete Backup & Recovery

  • Commvault Complete Backup & Recovery has developed the concept of plans that work great in smaller institutions but can hamstring large enterprises by the limited flexibility. There are situations where plans appear to be forced into decisions. Ideally, providing the ability to disable plans would be beneficial.
  • The security model is granular in respects to permissions and ability to implement it for a single object (client, user, job). Implementing the correct collection of permissions can sometimes feel like opening a padlock. This appears to be a great place to implement a wizard for guiding administrators through desired behaviors and building the appropriate security role.
David Lester | TrustRadius Reviewer

MailMeter

  • Due to its nature, MailMeter's storage of data files will continue to grow as time goes on. Plan accordingly!
  • Like the data files, the MailMeter SQL database becomes huge over time - Plan accordingly!
  • We have been through several versions of this program, and at times mail journal processing has stopped causing problems with mail flow.
Kenny McGarrity | TrustRadius Reviewer

Likelihood to Renew

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.4
Based on 8 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
Anonymous | TrustRadius Reviewer

MailMeter

No score
No answers yet
No answers on this topic

Usability

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.0
Based on 7 answers
Commvault is an enterprise-level tool that we use to backup all kinds of workloads. I have implemented Commvault Complete Backup & Recovery in many Enterprise-level, Corporate banks and financial companies to mitigate their data loss and compliance with their audit requirements. I have implemented it across many platforms such as MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups and many cloud storage and virtual environments. Commvault DR option as well. We especially used Backup replication (Dash Copy), VM Replication (Live sync) and DB replication and VM life cycling process. Customers like the Commvault CommCell console, it is a single console solution.
Shalika Senadeera | TrustRadius Reviewer

MailMeter

No score
No answers yet
No answers on this topic

Support Rating

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.5
Based on 78 answers
Commvault Complete Backup & Recovery support is a Gold Standard for us. We are a ESP customer and have a designated Support Account Manager (SAM) & a Technical Account Manager (TAM) who we meet with every other week to go over any existing issues and upcoming version revisions release. But of course not all companies or organization will need this type of level of support but we have proven that this works for us due to the shear size of our environment and the number of offices we support.
Anonymous | TrustRadius Reviewer

MailMeter

MailMeter 3.0
Based on 1 answer
Of the few times I've dealt with support, I felt like the people who were on the other end couldn't help me. Latest instance was with resolving a license renewal issue, they had to connect me to someone in Ireland and were on a tight schedule to help me during their shift. Come to find that I could not renew a license because their license server was down. In all it wasn't a good support experience, however unfortunately par for the course.
Kenny McGarrity | TrustRadius Reviewer

Implementation Rating

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.8
Based on 7 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Pradeep Kabbur | TrustRadius Reviewer

MailMeter

No score
No answers yet
No answers on this topic

Alternatives Considered

Commvault Complete Backup & Recovery

I was not part of the decision to adopt Commvault, and having developed and used many other backup/recovery tools I was a little skeptical that it could do everything that we needed, but I can say that I'm glad that they chose Commvault. It has delivered even more than we had counted on.
Anonymous | TrustRadius Reviewer

MailMeter

Probably an unfair comparison, but Mimecast has some interesting features that MailMeter does not. First, Mimecast is cloud, MailMeter is on-premise. Mimecast has all the same eDiscovery features that MailMeter has, however is also able to offer seamless archive stubbing into Outlook. Since you don't have to suck up resources on your local network, you easily save money spent on disk/compute resources.
Kenny McGarrity | TrustRadius Reviewer

Return on Investment

Commvault Complete Backup & Recovery

  • The ease of use and reliability of Commvault have enabled us to support the entire environment with less personnel than other products. We can support hundreds of clients and 500TB of protected systems with a single person.
  • Their per TB pricing can get rather expensive often forcing you into an agent based pricing model and that can be less that ideal to mange.
Keith Luken | TrustRadius Reviewer

MailMeter

  • This product has done a bang up job in providing quick access to historical email content. The amount of time saved, including instant verification of email transactions, make this product worth the yearly license.
  • As a result of hosting our mail archive onsite, we have had to spend large amounts of our total pool on disk space, cutting down on overall ROI.
  • MailMeter does not require hefty Virtual Machine resources, which allows us to allocate resources towards other servers.
Kenny McGarrity | TrustRadius Reviewer

Pricing Details

Commvault Complete Backup & Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MailMeter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Commvault Complete Backup & Recovery
9.2
MailMeter
5.0

Likelihood to Renew

Commvault Complete Backup & Recovery
8.4
MailMeter

Usability

Commvault Complete Backup & Recovery
9.0
MailMeter

Support Rating

Commvault Complete Backup & Recovery
9.5
MailMeter
3.0

Implementation Rating

Commvault Complete Backup & Recovery
8.8
MailMeter

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