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103 Ratings

Commvault Complete Backup & Recovery

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103 Ratings
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Score 8.3 out of 101
52 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

Commvault Complete Backup & Recovery

In my experience, Commvault is best designed for large enterprises with sparse or segmented data deployments. If all of your data is similar, and sitting in one data center or cloud storage solution, it isn't cost-effective. In a word, overkill. I had a client that was looking for a backup solution for unstructured data in separate and air-gapped data sources. My cCmmvault rep could not offer a solution that was cost-effective and did not require multiple copies of the data, so storage made the solution nonscalable or cost-effective.
Keith Kelly profile photo

Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
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Feature Rating Comparison

Data Center Backup

Commvault Complete Backup & Recovery
9.0
Veritas NetBackup
8.1
Universal recovery
Commvault Complete Backup & Recovery
8.4
Veritas NetBackup
7.7
Live recovery
Commvault Complete Backup & Recovery
8.7
Veritas NetBackup
6.8
Recovery verification
Commvault Complete Backup & Recovery
8.6
Veritas NetBackup
7.9
Business application protection
Commvault Complete Backup & Recovery
8.8
Veritas NetBackup
7.6
Multiple backup destinations
Commvault Complete Backup & Recovery
9.2
Veritas NetBackup
8.1
Incremental backup identification
Commvault Complete Backup & Recovery
9.1
Veritas NetBackup
8.5
Backup to the cloud
Commvault Complete Backup & Recovery
8.7
Veritas NetBackup
9.2
Deduplication and file compression
Commvault Complete Backup & Recovery
9.5
Veritas NetBackup
8.6
Snapshots
Commvault Complete Backup & Recovery
9.1
Veritas NetBackup
7.7
Flexible deployment
Commvault Complete Backup & Recovery
9.0
Veritas NetBackup
7.6
Management dashboard
Commvault Complete Backup & Recovery
8.8
Veritas NetBackup
7.8
Platform support
Commvault Complete Backup & Recovery
8.9
Veritas NetBackup
8.7
Retention options
Commvault Complete Backup & Recovery
9.3
Veritas NetBackup
9.2
Encryption
Commvault Complete Backup & Recovery
9.4
Veritas NetBackup
8.1

Pros

Commvault Complete Backup & Recovery

  • You can do backups of your servers, PC, and virtual environments in just one console.
  • The policy setup is very granular, so you can do almost whatever you need.
  • The compression and duplication really save you a lot storage space, which means less hardware.
  • The backup time are really good, so the maintenance window for each backup is fast.
No photo available

Veritas NetBackup

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
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Cons

Commvault Complete Backup & Recovery

  • The management console still uses Java and often has compatibility issues. I would dump java in favor or a HTML5 web console.
  • CommVault is a huge solution capable of managing the most complex environments. It could benefit from some simplification and wizards to make it more approachable to smaller IT shops.
Daniel Hereford profile photo

Veritas NetBackup

  • The GUI is very old looking. This does not kill the performance, it just looks to be 10 years old.
  • Some things need to be done from the CLI(command line interface). if you have not used this before it will take some learning and a good understanding of Linux.
Jason Stallings profile photo

Likelihood to Renew

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.3
Based on 5 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
No photo available

Veritas NetBackup

Veritas NetBackup 9.0
Based on 1 answer
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
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Usability

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.0
Based on 5 answers
CommVault is extremely flexible, almost to a fault. If you can think a a weird and crazy way that you want set up a backup option, schedule or rentetion, this suite of software is more than likely able to do it.The ONLY time that I found where they couldn't do something was related to Content indexing and that was because of Microsoft's FAST engine. Luckily they have moved to One Pass so no problem anymore.
Graham Murison profile photo

Veritas NetBackup

No score
No answers yet
No answers on this topic

Support

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.4
Based on 22 answers
The cooperation with the support team so far has been excellent. We will be informed on every problem. The first line will help very soon after the ticket is opened. They always meet the appointment. Every problem is solved as soon as possible. When talking with the support team, they immediately indicated that they had the knowledge, and knew where to look. If the problem goes beyond their help frame, the second aid level is immediately activated, the case is raised to a higher level and another call/help meeting is scheduled immediately. The nice thing about this company is that you can follow every ticket online.
Vladan Kojanic profile photo

Veritas NetBackup

Veritas NetBackup 8.5
Based on 2 answers
Support is pretty good but it is split between America and outsourced companies so it is hit or miss sometimes. I have actually had to argue with the outsourced support as they sometimes have no practical experience using the software which makes troubleshooting difficult when they have no practical experience using the system.
No photo available

Implementation

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.5
Based on 2 answers
No Comment on implementing Crownpeak Universal Consent Platform
No photo available

Veritas NetBackup

No score
No answers yet
No answers on this topic

Alternatives Considered

Commvault Complete Backup & Recovery

IBM TSM has Commvault beat in true HSM, but TSM is so complex to mange and run and is probably a tad lighter on resources, but not enough to warrant using it. NetBackup was the speed king for years, but after Symantec virtually abandoned the product their are years behind in innovation. The NetBackup UI is ancient and the reporting is weak. Veeam has a very specific target audience and that is the purely virtualized SMB what does not have much to protect. Veeam's deduplication is barely works and their compression is just OK. Veeam underlying disk usage is very wasteful and can quickly add up, Commvault is far more space efficient for the backup target than any of the competitors that offer deduplication
Keith Luken profile photo

Veritas NetBackup

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Rick Lupton profile photo

Return on Investment

Commvault Complete Backup & Recovery

  • With a successful DR test, Commvault has proven that our most critical systems could be recovered in a very short amount of time. Since these Tier One systems are the money makers, it is a relief to know they can be up and running within the SLA provided by the business.
  • With the large amount of client agents used for backups, we are backing up databases that we couldn't before with NetBackup. Right now, our environment is the most protected it has ever been.
  • Even though we have increased the amount of data we are backing up by a very large margin, the success rates have allowed us to work on other things than having to worry about backups not working. Productivity has certainly increased.
Jim Stephanek profile photo

Veritas NetBackup

  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons profile photo

Pricing Details

Commvault Complete Backup & Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas NetBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Commvault Complete Backup & Recovery
8.8
Veritas NetBackup
8.4

Likelihood to Renew

Commvault Complete Backup & Recovery
9.3
Veritas NetBackup
9.0

Usability

Commvault Complete Backup & Recovery
9.0
Veritas NetBackup

Support

Commvault Complete Backup & Recovery
9.4
Veritas NetBackup
8.5

Implementation

Commvault Complete Backup & Recovery
9.5
Veritas NetBackup

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