What users are saying about
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Top Rated
171 Ratings
Top Rated
61 Ratings

Commvault Complete Backup & Recovery

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Top Rated
171 Ratings
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Score 8.7 out of 100
Top Rated
61 Ratings
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Score 9.2 out of 100

Highlights

Commvault Complete Backup & Recovery and Zerto are both used by many businesses to restore and protect sensitive business data.  Commvault Backup & Recovery is a data center backup solution designed to completely backup business data from databases to virtual machines.  In contrast, Zerto is a disaster recovery software that limits the risk of losing data from cloud and on premise applications.

Features

Commvault Complete Backup & Recovery and Zerto both offer data backup tools, but they also have a few standout features that set them apart from each other. 

Commvault Complete Backup & Recovery provides enterprise level features for eliminating data silos, encrypting sensitive data, and replicating virtual machine states.  For businesses looking for analytics, Commvault Complete Backup & Recovery provides detailed reporting on the data it is securing. Lastly, Commvault Backup & Recovery provides responsive customer support for organizations that need assistance. 

Zerto is a dedicated disaster recovery software, it is able to support a wide variety of virtual machines and a large amount of business data. Zerto offers a simple to use interface that new users will quickly be able to use to snapshot or restore data in case of a disaster. In addition to being simple to use, Zerto is also easy to implement, so businesses with limited resources can make use of it without significant support.

Limitations

Though Commvault Complete Backup & Recovery and Zerto both help businesses prevent data loss, they also have a few limitations that are important to consider.

Commvault Complete Backup & Recovery provides features for data replication and encryption, but it isn’t a dedicated disaster recovery tool.  Businesses that are looking primarily for disaster recovery may prefer a dedicated option where they won’t have to pay for additional features.  Many users also find Commvault Complete Backup & Recovery to be tricky to implement and use without training, so businesses should expect users to need some training.

Zerto is a dedicated disaster recovery choice, which makes it a great choice for businesses seeking disaster recovery features, but it isn’t as complete a data backup tool as Commvault Complete Backup & Recovery.  Additionally, While Zerto provides significant documentation for using the software, users are not as positive about the customer support experience compared to Commvault Complete Backup & Recovery.

Pricing

Zerto and Commvault Complete Backup & Recovery do not provide exact pricing details, but interested businesses can reach out to the vendor for a quote. Both software options offer a free trial that businesses can use before making a purchasing decision.

Likelihood to Recommend

Commvault Complete Backup & Recovery

I feel that Commvault's Active Directory Recovery and Testing of the recovery could be improved, but this could very well be a situation where I am not fully understanding the scope. Commvault Complete Backup & Recovery is spot-on in all other areas and will be a perfect fit for anyone with a decent-sized IT footprint.
Anonymous | TrustRadius Reviewer

Zerto

If you have very large VMDKs (Virtual Machine Disk), failing snapshots or failing Microsoft VSS processes, then Zerto is the product.
If you have limited CPU or storage space or speed, Zerto is the answer.
If you need "nearly" instant RPO and very fast RTO, Zerto is the answer.
If you don't have the platform issues or are not concerned with RPO and RTO, and cost is a driver, then other products can have an advantage.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Commvault Complete Backup & Recovery
9.1
Zerto
Universal recovery
Commvault Complete Backup & Recovery
8.6
Zerto
Live recovery
Commvault Complete Backup & Recovery
8.7
Zerto
Recovery verification
Commvault Complete Backup & Recovery
8.5
Zerto
Business application protection
Commvault Complete Backup & Recovery
8.8
Zerto
Multiple backup destinations
Commvault Complete Backup & Recovery
9.4
Zerto
Incremental backup identification
Commvault Complete Backup & Recovery
9.3
Zerto
Backup to the cloud
Commvault Complete Backup & Recovery
8.9
Zerto
Deduplication and file compression
Commvault Complete Backup & Recovery
9.6
Zerto
Snapshots
Commvault Complete Backup & Recovery
9.4
Zerto
Flexible deployment
Commvault Complete Backup & Recovery
9.0
Zerto
Management dashboard
Commvault Complete Backup & Recovery
9.0
Zerto
Platform support
Commvault Complete Backup & Recovery
9.1
Zerto
Retention options
Commvault Complete Backup & Recovery
9.5
Zerto
Encryption
Commvault Complete Backup & Recovery
9.5
Zerto

Pros

Commvault Complete Backup & Recovery

  • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
  • Improves our Disaster Recovery
  • Starting to utilize for data migration for VMware in places where Zerto is too expensive
Anonymous | TrustRadius Reviewer

Zerto

  • It is simple to set up and use. In my opinion, one of the most important functions of a tool is its interface. If you have the best product in the world but it takes an arm and a leg to configure and a doctorate degree to use, then the product isn't worth very much.
  • The continuous replication is done very well. The failover and failback process runs smoothly.
  • This has less to do with the product than the company, but Zerto as a company really listens to their customer base. We've always had a very good interpersonal experience with their support and sales teams. Having great people behind their product is definitely one of Zerto's strengths.
Greg Goss | TrustRadius Reviewer

Cons

Commvault Complete Backup & Recovery

  • Commvault Complete Backup & Recovery has developed the concept of plans that work great in smaller institutions but can hamstring large enterprises by the limited flexibility. There are situations where plans appear to be forced into decisions. Ideally, providing the ability to disable plans would be beneficial.
  • The security model is granular in respects to permissions and ability to implement it for a single object (client, user, job). Implementing the correct collection of permissions can sometimes feel like opening a padlock. This appears to be a great place to implement a wizard for guiding administrators through desired behaviors and building the appropriate security role.
David Lester | TrustRadius Reviewer

Zerto

  • I’d like to see improvements to the usage graphs so I could dig deeper into network bandwidth usage with the ability to see what VPG is using most of the bandwidth
  • The ability to just failover a single server in a VPG would be useful, as this would reduce the number of VPG that have to be created
  • Bulk editing of failover IP addresses would be helpful
Neil Taylor | TrustRadius Reviewer

Likelihood to Renew

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.3
Based on 8 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
Anonymous | TrustRadius Reviewer

Zerto

Zerto 9.7
Based on 2 answers
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
Anonymous | TrustRadius Reviewer

Usability

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.0
Based on 7 answers
Commvault is an enterprise-level tool that we use to backup all kinds of workloads. I have implemented Commvault Complete Backup & Recovery in many Enterprise-level, Corporate banks and financial companies to mitigate their data loss and compliance with their audit requirements. I have implemented it across many platforms such as MS SQL, MySQL, Oracle, AIX, Exchange, VMware, Azure, Office 365, Hyper-V, Loutas Note, Windows FS/Unix FS backups and many cloud storage and virtual environments. Commvault DR option as well. We especially used Backup replication (Dash Copy), VM Replication (Live sync) and DB replication and VM life cycling process. Customers like the Commvault CommCell console, it is a single console solution.
Shalika Senadeera | TrustRadius Reviewer

Zerto

Zerto 10.0
Based on 2 answers
Like any other software you have to learn how it works. Once you understand the product, usability is great.
Brian Marcum | TrustRadius Reviewer

Support Rating

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.5
Based on 78 answers
Commvault Complete Backup & Recovery support is a Gold Standard for us. We are a ESP customer and have a designated Support Account Manager (SAM) & a Technical Account Manager (TAM) who we meet with every other week to go over any existing issues and upcoming version revisions release. But of course not all companies or organization will need this type of level of support but we have proven that this works for us due to the shear size of our environment and the number of offices we support.
Anonymous | TrustRadius Reviewer

Zerto

Zerto 8.9
Based on 10 answers
Almost perfect, but one time it took the tech a little bit longer than I had hoped to get us back running and he had to wipe the configuration completely and restore it. Not a deal-breaker and definitely got us back to where we needed to be but I will dock 1 point for that. Other than that, support has been amazing.
Tim Lillis | TrustRadius Reviewer

Implementation Rating

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.8
Based on 7 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Pradeep Kabbur | TrustRadius Reviewer

Zerto

No score
No answers yet
No answers on this topic

Alternatives Considered

Commvault Complete Backup & Recovery

I was not part of the decision to adopt Commvault, and having developed and used many other backup/recovery tools I was a little skeptical that it could do everything that we needed, but I can say that I'm glad that they chose Commvault. It has delivered even more than we had counted on.
Anonymous | TrustRadius Reviewer

Zerto

Zerto is a lot more flexible that VMware SRM. We used to use SRM and it was very rigid. All of our protection groups were based on storage volumes so any time anything needed to be added or removed from a protection group you had to adjust the storage volume and make other changes in SRM. With Zerto it is much easier to add or remove servers into protection groups. The scripting and instrumentation for bringing protection groups is much easier with Zerto as well.
Mark McCully | TrustRadius Reviewer

Return on Investment

Commvault Complete Backup & Recovery

  • The ease of use and reliability of Commvault have enabled us to support the entire environment with less personnel than other products. We can support hundreds of clients and 500TB of protected systems with a single person.
  • Their per TB pricing can get rather expensive often forcing you into an agent based pricing model and that can be less that ideal to mange.
Keith Luken | TrustRadius Reviewer

Zerto

  • For us, there really was no ROI to calculate when purchasing and implementing Zerto. We had no DR in place. We needed DR so we spun up a project, did some research, and found Zerto. It has had a positive impact on the business due to the fact that we can now pass our audit.
Christopher Mills | TrustRadius Reviewer

Screenshots

Commvault Complete Backup & Recovery

Pricing Details

Commvault Complete Backup & Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zerto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Commvault Complete Backup & Recovery
9.2
Zerto
9.8

Likelihood to Renew

Commvault Complete Backup & Recovery
8.3
Zerto
9.7

Usability

Commvault Complete Backup & Recovery
9.0
Zerto
10.0

Support Rating

Commvault Complete Backup & Recovery
9.5
Zerto
8.9

Implementation Rating

Commvault Complete Backup & Recovery
8.8
Zerto

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