What users are saying about
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79 Ratings

Commvault

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79 Ratings
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Score 8.2 out of 101
18 Ratings
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Score 5 out of 101

Likelihood to Recommend

Commvault

It is well suited when you need to do backups in just one place for your PCs, physical servers, and virtual environments. If you have a lot of servers, the deduplication really helps in saving storage space, so you will save money. The licensing methods work well for almost all the scenarios that you could have in your company. For example, you can license for elements, and elements can be a server, so if these servers host your DWH you could save some money. The negative is that you cannot mix the licensing methods, so you can pick for elements or for space. The best will depend on your needs.
No photo available

Dell EMC Networker

I would not recommend NetWorker to anyone for any reasons. It is huge, cumbersome, extremely problematic and EMC's support organization with rare exceptions is the worst in the industry. We have had nothing other than serious problems with it for three years, despite consistent attempts to get it working correctly. Every time an EMC engineer came on site (always someone different) that person would ask "Why did you do it this way? That's not the best way to do it." He/she would then change things to how they thought it should be set up (in direct contrast to what the previous EMC person had done and said). In other words, there are no consistent best practices across their support organization. This caused major issues for us, and left me extremely stressed knowing that there was no way in hell we could ever recover from a true disaster.
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Feature Rating Comparison

Data Center Backup

Commvault
8.8
Dell EMC Networker
7.8
Universal recovery
Commvault
8.1
Dell EMC Networker
7.0
Live recovery
Commvault
8.2
Dell EMC Networker
6.4
Recovery verification
Commvault
8.3
Dell EMC Networker
8.4
Business application protection
Commvault
8.6
Dell EMC Networker
6.0
Multiple backup destinations
Commvault
9.0
Dell EMC Networker
8.9
Incremental backup identification
Commvault
9.0
Dell EMC Networker
8.4
Backup to the cloud
Commvault
9.2
Dell EMC Networker
6.4
Deduplication and file compression
Commvault
9.4
Dell EMC Networker
10.0
Snapshots
Commvault
8.8
Dell EMC Networker
10.0
Flexible deployment
Commvault
9.0
Dell EMC Networker
8.4
Management dashboard
Commvault
8.5
Dell EMC Networker
6.6
Platform support
Commvault
8.8
Dell EMC Networker
7.3
Retention options
Commvault
9.3
Dell EMC Networker
7.8
Encryption
Commvault
9.1
Dell EMC Networker
7.0

Pros

Commvault

  • CommVault has the ability to backup data sets from a broad (maybe the broadest) set of technologies. Everything from traditional agent based backups, to bare metal, and the most modern virtual machine backups.
  • CommVault has steadily evolved with an been on the forefront of the evolution of the data center from physical machine to virtual machines to software driven solutions.
  • If you need to use VTL functionality, CommVault is still one of the best.
  • Reporting tools within CommVault are very strong out of the box and do not require any additional technology to leverage.
  • Releases of CommVault are typically well tested and easy to install in place or plan migrations.
Daniel Hereford profile photo

Dell EMC Networker

  • Networker has a UI and set that is relatively easy to use. It has a policy-based backup system that is straightforward as far as configuration.
  • Networker has fairly robust reporting on current save sets and easily exportable pdfs and spreadsheets of statistics and metrics
  • Networker has a monitoring dialogue which allows you to find out quickly what has succeeded or failed.
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Cons

Commvault

  • The Java client (and only client) has been a pain point as it is very particular as to what version of Java you have running
  • Over the years the deduplication engine has been less than robust, much of which has been resolved in the latest version. There are still some deduplication gotchas that you need to plan and be prepared for. V11 is really the first version I would consider truly ready for prime time with lareg deduplication workloads.
  • Their windows agents still have a reliance on .Net which means not all upgrades are without a reboot. If you are not careful you can leave a system unprotected until it is rebooted.
  • The custom report engine requires you to understand the underlying database structure and needs to be improved to be more intuitive with selectable criteria and fields.
Keith Luken profile photo

Dell EMC Networker

  • Networker terminology is awful. My favorite example is that many required-to-function configuration changes need to occur with the advanced configuration enabled. To make this worse, the 'advanced configuration' I am speaking of is actually called 'Debug Mode'. That's right, you must use debug mode in order to have a functional administrator interface.
  • Errors are common and to resolve you often must go to support. You really need to be an expert to fix many errors, the steps usually involve being really knowledgeable in the CLI tools, which I am getting good at, but the public documentation is seriously lacking for troubleshooting these issues. That said, support (through emc) is really good at handling the common issues, friendly, generally knowledgeable, and quick to respond.
  • It runs on Java, and sometimes I need to clear java cache to fix interface bugs. Generally this isn't an issue, but it is additional software you must worry about.
Josh Dix profile photo

Likelihood to Renew

Commvault

Commvault 9.3
Based on 5 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
No photo available

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
No photo available

Usability

Commvault

Commvault 9.0
Based on 5 answers
CommVault is extremely flexible, almost to a fault. If you can think a a weird and crazy way that you want set up a backup option, schedule or rentetion, this suite of software is more than likely able to do it.The ONLY time that I found where they couldn't do something was related to Content indexing and that was because of Microsoft's FAST engine. Luckily they have moved to One Pass so no problem anymore.
Graham Murison profile photo

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
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Support

Commvault

Commvault 9.8
Based on 5 answers
The product works very well but there have been occasions where we need to contact support. Placing a support is call is easy and fast, depending on the severity of the incident they call you back exactly within the time frame indicated. I have spoken to New Jersey based support people who have expert knowledge of the problem.
Paul Sevick profile photo

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
EMC's support of NetWorker, with rare exceptions, was a nightmare. Their "follow the Sun" approach was a good concept, but did not work well for us. We spend huge amounts of time waiting for someone to get back to us after opening support tickets. When someone would get around to responding, English was usually not their first language. Consequently there was a lot of time spent saying, "Please repeat that. I didn't understand you." Initial responses were almost alway from someone who just wanted to email a link to a document to read--usually one that had nothing to do with the issue at hand--or would promise to contact us but would not follow through for days on end. Almost every time we had a serious issue it required phone calls and emails to support managers before a technician would even be assigned to a ticket. Horrible, horrible support experiences.
No photo available

Implementation

Commvault

Commvault 9.5
Based on 2 answers
No Comment on implementing Crownpeak Universal Consent Platform
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Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
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Alternatives Considered

Commvault

Commvault is a one stop shop. it is a single pane of glass for your backup, archiving, and disaster recovery solutions. They are constantly improving their product and their support has been stellar. The backup agents and the ease of operation / administration is infinitely more intuitive than other products I have used. Navigation through the GUI is very easy. The learning curve is minimal. I have other business groups restoring their own data, and I can tailor what they see in the commcell browser to fit their needs.
Jim Stephanek profile photo

Dell EMC Networker

Avamar is better but expensiveVeeam, most suited for VM backup, doesn't work too well with the rest of backups\applications
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Return on Investment

Commvault

  • One positive thing is that CommVault gave us control of the protection of the company data in a way that we are sure that we can recover if something happens. In our experience, we have had 2 problems with the backups in the 2+ years we have been using it. Plus, support its really great.
  • Another positive impact is that with the global deduplication and compression, we have saved on storage costs (20% reduction) and also save time when we need to find and recover the data.
  • With the implementation of CommVault, we have successfully complied with the requirement of SOX control by protecting all our production environments that affect financial situations. In other words, now we are sure that we can recover and have not lost money because of downtime.
Yuri Mendoza profile photo

Dell EMC Networker

  • Networker has been reliable for an extended amount of time to meet our minimal needs for backup and disaster recovery.
  • The software, with few exceptions, has operated normally without problems and upgrades have gone fairly quickly, ensuring positive impact in terms of continuance of backup integrity
  • Networker's costs, however, have caused us to recently look at other solutions as the licensing model prior to the capacity based model has become confusing and too complex.
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Pricing Details

Commvault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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