Likelihood to Recommend Comodo [Antivirus] is able to use advanced technology against any kind of virus and malware which is very effective and authentic. It scans smoothly and is able to detect any kind of major or minor malware which is awesome. We highly recommend this tool for malware protection for almost all companies irrespective of their size and number of departments as it is ideal for all.
Read full review Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
Read full review Pros It keeps on checking our important files. It is effective against malware. It keeps a record of the viruses that tried to invade and prevents them from further future invasion. Its working speed is amazing. Read full review History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine. Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation. The Live Response, again goes hand in hand with the quarantine feature. By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages. Read full review Cons [I feel] its customer service is not good. [I feel] its installation is a very long and slow process. [I feel] its interface is a little bit annoying Read full review Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again. Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents. We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why. Read full review Likelihood to Renew We just renewed for our second year without even shopping around. We are very happy with it.
Read full review Usability The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
Read full review Support Rating I have interacted with them several times, and I'm not giving them a 10 because they never blew my mind how good they were, but they certainly met my high expectations and helped us resolve all issues we had. We paid for support to help us set it up, and I think that was a good choice. There's a very steep learning curve at first with the initial configuration. We feel confident in being able to change everything now that we have been using it, but initially it was all a very new thing to us since we never had used a centrally managed Antivirus and Firewall program before.
Read full review First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
Read full review Alternatives Considered AVG antivirus was a bit expensive tool offering the same features as that in Comodo but unfortunately, the working speed of AVG Business edition was not as fast as of Comodo and the way Comodo is efficient against Malware is unmatchable and it automatically removes the threats so we don't have to put any effort into this.
Read full review Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
Read full review Return on Investment An efficient way for the removal of malware completely with protection. We are satisfied with the data protection it offers. The ability to detect malware and remove it, is amazing. It has proven itself as the best of all protection tools. Read full review Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention". Read full review ScreenShots Carbon Black Endpoint Screenshots