What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Contactually, by Compass
8.8
ConvergeHub
8.3
Customer data management / contact management
Contactually, by Compass
9.8
ConvergeHub
9.0
Workflow management
Contactually, by Compass
9.5
ConvergeHub
9.0
Territory management
Contactually, by Compass
8.9
ConvergeHub
8.0
Opportunity management
Contactually, by Compass
9.4
ConvergeHub
9.0
Integration with email client (e.g., Outlook or Gmail)
Contactually, by Compass
9.8
ConvergeHub
7.0
Contract management
Contactually, by Compass
6.0
ConvergeHub
8.0
Quote & order management
Contactually, by Compass
6.0
ConvergeHub
9.0
Interaction tracking
Contactually, by Compass
9.8
ConvergeHub
8.0
Channel / partner relationship management
Contactually, by Compass
9.8
ConvergeHub
8.0

Customer Service & Support

Contactually, by Compass
9.1
ConvergeHub
7.0
Case management
Contactually, by Compass
9.7
ConvergeHub
7.0
Call center management
Contactually, by Compass
8.0
ConvergeHub
Help desk management
Contactually, by Compass
9.7
ConvergeHub

Marketing Automation

Contactually, by Compass
9.7
ConvergeHub
9.0
Lead management
Contactually, by Compass
9.8
ConvergeHub
9.0
Email marketing
Contactually, by Compass
9.5
ConvergeHub
9.0

CRM Project Management

Contactually, by Compass
6.3
ConvergeHub
9.0
Task management
Contactually, by Compass
7.0
ConvergeHub
9.0
Billing and invoicing management
Contactually, by Compass
5.0
ConvergeHub
9.0
Reporting
Contactually, by Compass
7.0
ConvergeHub
9.0

CRM Reporting & Analytics

Contactually, by Compass
7.0
ConvergeHub
8.0
Forecasting
Contactually, by Compass
7.0
ConvergeHub
Pipeline visualization
Contactually, by Compass
7.0
ConvergeHub
8.0
Customizable reports
Contactually, by Compass
7.0
ConvergeHub
8.0

Customization

Contactually, by Compass
7.0
ConvergeHub
7.5
Custom fields
Contactually, by Compass
7.0
ConvergeHub
8.0
Custom objects
Contactually, by Compass
7.0
ConvergeHub
Scripting environment
Contactually, by Compass
7.0
ConvergeHub
API for custom integration
Contactually, by Compass
7.0
ConvergeHub
7.0

Security

Contactually, by Compass
7.5
ConvergeHub
9.0
Single sign-on capability
Contactually, by Compass
9.0
ConvergeHub
Role-based user permissions
Contactually, by Compass
6.0
ConvergeHub
9.0

Social CRM

Contactually, by Compass
8.4
ConvergeHub
Social data
Contactually, by Compass
9.8
ConvergeHub
Social engagement
Contactually, by Compass
7.0
ConvergeHub

Integrations with 3rd-party Software

Contactually, by Compass
9.8
ConvergeHub
Marketing automation
Contactually, by Compass
9.8
ConvergeHub

Platform

Contactually, by Compass
9.4
ConvergeHub
9.0
Mobile access
Contactually, by Compass
9.4
ConvergeHub
9.0

Pros

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Cons

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Likelihood to Renew

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Usability

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

ConvergeHub

No score
No answers yet
No answers on this topic

Alternatives Considered

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Screenshots

Pricing Details

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Contactually, by Compass Editions & Modules

Additional Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Contactually, by Compass
9.0
ConvergeHub
8.0

Likelihood to Renew

Contactually, by Compass
1.0
ConvergeHub

Usability

Contactually, by Compass
7.0
ConvergeHub

Add comparison