What users are saying about
15 Ratings
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Score 8.9 out of 100
11 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Contactually, by Compass
8.8
Maximizer CRM
7.7
Customer data management / contact management
Contactually, by Compass
9.8
Maximizer CRM
9.7
Workflow management
Contactually, by Compass
9.5
Maximizer CRM
5.0
Territory management
Contactually, by Compass
8.9
Maximizer CRM
6.1
Opportunity management
Contactually, by Compass
9.4
Maximizer CRM
9.5
Integration with email client (e.g., Outlook or Gmail)
Contactually, by Compass
9.8
Maximizer CRM
5.8
Contract management
Contactually, by Compass
6.0
Maximizer CRM
9.5
Quote & order management
Contactually, by Compass
6.0
Maximizer CRM
7.0
Interaction tracking
Contactually, by Compass
9.8
Maximizer CRM
7.5
Channel / partner relationship management
Contactually, by Compass
9.8
Maximizer CRM
8.9

Customer Service & Support

Contactually, by Compass
9.1
Maximizer CRM
8.3
Case management
Contactually, by Compass
9.7
Maximizer CRM
8.0
Call center management
Contactually, by Compass
8.0
Maximizer CRM
8.0
Help desk management
Contactually, by Compass
9.7
Maximizer CRM
9.0

Marketing Automation

Contactually, by Compass
9.7
Maximizer CRM
7.4
Lead management
Contactually, by Compass
9.8
Maximizer CRM
9.2
Email marketing
Contactually, by Compass
9.5
Maximizer CRM
5.5

CRM Project Management

Contactually, by Compass
6.3
Maximizer CRM
8.0
Task management
Contactually, by Compass
7.0
Maximizer CRM
9.2
Billing and invoicing management
Contactually, by Compass
5.0
Maximizer CRM
6.0
Reporting
Contactually, by Compass
7.0
Maximizer CRM
8.9

CRM Reporting & Analytics

Contactually, by Compass
7.0
Maximizer CRM
8.7
Forecasting
Contactually, by Compass
7.0
Maximizer CRM
9.2
Pipeline visualization
Contactually, by Compass
7.0
Maximizer CRM
7.7
Customizable reports
Contactually, by Compass
7.0
Maximizer CRM
9.2

Customization

Contactually, by Compass
7.0
Maximizer CRM
5.0
Custom fields
Contactually, by Compass
7.0
Maximizer CRM
6.3
Custom objects
Contactually, by Compass
7.0
Maximizer CRM
2.0
Scripting environment
Contactually, by Compass
7.0
Maximizer CRM
5.0
API for custom integration
Contactually, by Compass
7.0
Maximizer CRM
6.5

Security

Contactually, by Compass
7.5
Maximizer CRM
10.0
Single sign-on capability
Contactually, by Compass
9.0
Maximizer CRM
10.0
Role-based user permissions
Contactually, by Compass
6.0
Maximizer CRM
10.0

Social CRM

Contactually, by Compass
8.4
Maximizer CRM
5.0
Social data
Contactually, by Compass
9.8
Maximizer CRM
5.0
Social engagement
Contactually, by Compass
7.0
Maximizer CRM
5.0

Integrations with 3rd-party Software

Contactually, by Compass
9.8
Maximizer CRM
4.8
Marketing automation
Contactually, by Compass
9.8
Maximizer CRM
4.8
Compensation management
Contactually, by Compass
Maximizer CRM
4.8

Platform

Contactually, by Compass
9.4
Maximizer CRM
9.5
Mobile access
Contactually, by Compass
9.4
Maximizer CRM
9.5

Pros

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Cons

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Likelihood to Renew

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Usability

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

Maximizer CRM

No score
No answers yet
No answers on this topic

Support Rating

Contactually, by Compass

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

Contactually, by Compass

Maximizer CRM

Pricing Details

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Contactually, by Compass Editions & Modules

Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Rating Summary

Likelihood to Recommend

Contactually, by Compass
9.0
Maximizer CRM
8.0

Likelihood to Renew

Contactually, by Compass
1.0
Maximizer CRM
10.0

Usability

Contactually, by Compass
7.0
Maximizer CRM

Support Rating

Contactually, by Compass
Maximizer CRM
8.0

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