What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Contactually, by Compass
8.8
Salesflare
8.7
Customer data management / contact management
Contactually, by Compass
9.8
Salesflare
10.0
Workflow management
Contactually, by Compass
9.5
Salesflare
10.0
Territory management
Contactually, by Compass
8.9
Salesflare
5.7
Opportunity management
Contactually, by Compass
9.4
Salesflare
9.3
Integration with email client (e.g., Outlook or Gmail)
Contactually, by Compass
9.8
Salesflare
10.0
Contract management
Contactually, by Compass
6.0
Salesflare
10.0
Quote & order management
Contactually, by Compass
6.0
Salesflare
6.7
Interaction tracking
Contactually, by Compass
9.8
Salesflare
9.6
Channel / partner relationship management
Contactually, by Compass
9.8
Salesflare
7.0

Customer Service & Support

Contactually, by Compass
9.1
Salesflare
8.3
Case management
Contactually, by Compass
9.7
Salesflare
9.0
Call center management
Contactually, by Compass
8.0
Salesflare
7.0
Help desk management
Contactually, by Compass
9.7
Salesflare
9.0

Marketing Automation

Contactually, by Compass
9.7
Salesflare
9.5
Lead management
Contactually, by Compass
9.8
Salesflare
10.0
Email marketing
Contactually, by Compass
9.5
Salesflare
8.9

CRM Project Management

Contactually, by Compass
6.3
Salesflare
8.9
Task management
Contactually, by Compass
7.0
Salesflare
9.3
Billing and invoicing management
Contactually, by Compass
5.0
Salesflare
8.0
Reporting
Contactually, by Compass
7.0
Salesflare
9.3

CRM Reporting & Analytics

Contactually, by Compass
7.0
Salesflare
8.6
Forecasting
Contactually, by Compass
7.0
Salesflare
10.0
Pipeline visualization
Contactually, by Compass
7.0
Salesflare
10.0
Customizable reports
Contactually, by Compass
7.0
Salesflare
5.7

Customization

Contactually, by Compass
7.0
Salesflare
9.5
Custom fields
Contactually, by Compass
7.0
Salesflare
9.6
Custom objects
Contactually, by Compass
7.0
Salesflare
9.6
Scripting environment
Contactually, by Compass
7.0
Salesflare
API for custom integration
Contactually, by Compass
7.0
Salesflare
9.3

Security

Contactually, by Compass
7.5
Salesflare
9.6
Single sign-on capability
Contactually, by Compass
9.0
Salesflare
10.0
Role-based user permissions
Contactually, by Compass
6.0
Salesflare
9.3

Social CRM

Contactually, by Compass
8.4
Salesflare
9.6
Social data
Contactually, by Compass
9.8
Salesflare
9.6
Social engagement
Contactually, by Compass
7.0
Salesflare
9.6

Integrations with 3rd-party Software

Contactually, by Compass
9.8
Salesflare
8.5
Marketing automation
Contactually, by Compass
9.8
Salesflare
8.0
Compensation management
Contactually, by Compass
Salesflare
9.0

Platform

Contactually, by Compass
9.4
Salesflare
10.0
Mobile access
Contactually, by Compass
9.4
Salesflare
10.0

Pros

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Likelihood to Renew

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Usability

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Alternatives Considered

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Pricing Details

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Contactually, by Compass
9.0
Salesflare
9.6

Likelihood to Renew

Contactually, by Compass
1.0
Salesflare

Usability

Contactually, by Compass
7.0
Salesflare

Add comparison