What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

Teamgate CRM

Any SME or mid company that needs to track customers and sales can use this platform
Alexander Taylor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Contactually, by Compass
8.8
Teamgate CRM
8.4
Customer data management / contact management
Contactually, by Compass
9.8
Teamgate CRM
9.1
Workflow management
Contactually, by Compass
9.5
Teamgate CRM
9.1
Territory management
Contactually, by Compass
8.9
Teamgate CRM
Opportunity management
Contactually, by Compass
9.4
Teamgate CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Contactually, by Compass
9.8
Teamgate CRM
5.5
Contract management
Contactually, by Compass
6.0
Teamgate CRM
8.2
Quote & order management
Contactually, by Compass
6.0
Teamgate CRM
Interaction tracking
Contactually, by Compass
9.8
Teamgate CRM
9.1
Channel / partner relationship management
Contactually, by Compass
9.8
Teamgate CRM
9.1

Customer Service & Support

Contactually, by Compass
9.1
Teamgate CRM
9.1
Case management
Contactually, by Compass
9.7
Teamgate CRM
Call center management
Contactually, by Compass
8.0
Teamgate CRM
Help desk management
Contactually, by Compass
9.7
Teamgate CRM
9.1

Marketing Automation

Contactually, by Compass
9.7
Teamgate CRM
Lead management
Contactually, by Compass
9.8
Teamgate CRM
Email marketing
Contactually, by Compass
9.5
Teamgate CRM

CRM Project Management

Contactually, by Compass
6.3
Teamgate CRM
8.2
Task management
Contactually, by Compass
7.0
Teamgate CRM
9.1
Billing and invoicing management
Contactually, by Compass
5.0
Teamgate CRM
Reporting
Contactually, by Compass
7.0
Teamgate CRM
7.3

CRM Reporting & Analytics

Contactually, by Compass
7.0
Teamgate CRM
8.5
Forecasting
Contactually, by Compass
7.0
Teamgate CRM
9.1
Pipeline visualization
Contactually, by Compass
7.0
Teamgate CRM
9.1
Customizable reports
Contactually, by Compass
7.0
Teamgate CRM
7.3

Customization

Contactually, by Compass
7.0
Teamgate CRM
7.9
Custom fields
Contactually, by Compass
7.0
Teamgate CRM
9.1
Custom objects
Contactually, by Compass
7.0
Teamgate CRM
7.3
Scripting environment
Contactually, by Compass
7.0
Teamgate CRM
API for custom integration
Contactually, by Compass
7.0
Teamgate CRM
7.3

Security

Contactually, by Compass
7.5
Teamgate CRM
9.1
Single sign-on capability
Contactually, by Compass
9.0
Teamgate CRM
9.1
Role-based user permissions
Contactually, by Compass
6.0
Teamgate CRM
9.1

Social CRM

Contactually, by Compass
8.4
Teamgate CRM
Social data
Contactually, by Compass
9.8
Teamgate CRM
Social engagement
Contactually, by Compass
7.0
Teamgate CRM

Integrations with 3rd-party Software

Contactually, by Compass
9.8
Teamgate CRM
Marketing automation
Contactually, by Compass
9.8
Teamgate CRM

Platform

Contactually, by Compass
9.4
Teamgate CRM
5.5
Mobile access
Contactually, by Compass
9.4
Teamgate CRM
5.5

Pros

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

Teamgate CRM

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Alexander Taylor | TrustRadius Reviewer

Cons

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

Teamgate CRM

  • Could do with the ability to customise the dashboard with your own fields.
Alexander Taylor | TrustRadius Reviewer

Likelihood to Renew

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Usability

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

Teamgate CRM

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Alexander Taylor | TrustRadius Reviewer

Return on Investment

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

Teamgate CRM

  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Alexander Taylor | TrustRadius Reviewer

Screenshots

Contactually, by Compass

Pricing Details

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Contactually, by Compass Editions & Modules

Additional Pricing Details

Teamgate CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Teamgate CRM Editions & Modules

Edition
Starter$111
Professional$291
Enterprise$491
  1. user/ month
Additional Pricing Details
There is a 20% discount when billed annually

Rating Summary

Likelihood to Recommend

Contactually, by Compass
9.0
Teamgate CRM
9.1

Likelihood to Renew

Contactually, by Compass
1.0
Teamgate CRM

Usability

Contactually, by Compass
7.0
Teamgate CRM

Add comparison