What users are saying about
15 Ratings
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Score 8.9 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

Thryv

Any social media marketing job, website development, email campaigns, or training schedule. It is less appropriate to be used for the day of use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Contactually, by Compass
8.8
Thryv
Customer data management / contact management
Contactually, by Compass
9.8
Thryv
Workflow management
Contactually, by Compass
9.5
Thryv
Territory management
Contactually, by Compass
8.9
Thryv
Opportunity management
Contactually, by Compass
9.4
Thryv
Integration with email client (e.g., Outlook or Gmail)
Contactually, by Compass
9.8
Thryv
Contract management
Contactually, by Compass
6.0
Thryv
Quote & order management
Contactually, by Compass
6.0
Thryv
Interaction tracking
Contactually, by Compass
9.8
Thryv
Channel / partner relationship management
Contactually, by Compass
9.8
Thryv

Customer Service & Support

Contactually, by Compass
9.1
Thryv
Case management
Contactually, by Compass
9.7
Thryv
Call center management
Contactually, by Compass
8.0
Thryv
Help desk management
Contactually, by Compass
9.7
Thryv

Marketing Automation

Contactually, by Compass
9.7
Thryv
Lead management
Contactually, by Compass
9.8
Thryv
Email marketing
Contactually, by Compass
9.5
Thryv

CRM Project Management

Contactually, by Compass
6.3
Thryv
Task management
Contactually, by Compass
7.0
Thryv
Billing and invoicing management
Contactually, by Compass
5.0
Thryv
Reporting
Contactually, by Compass
7.0
Thryv

CRM Reporting & Analytics

Contactually, by Compass
7.0
Thryv
Forecasting
Contactually, by Compass
7.0
Thryv
Pipeline visualization
Contactually, by Compass
7.0
Thryv
Customizable reports
Contactually, by Compass
7.0
Thryv

Customization

Contactually, by Compass
7.0
Thryv
Custom fields
Contactually, by Compass
7.0
Thryv
Custom objects
Contactually, by Compass
7.0
Thryv
Scripting environment
Contactually, by Compass
7.0
Thryv
API for custom integration
Contactually, by Compass
7.0
Thryv

Security

Contactually, by Compass
7.5
Thryv
Single sign-on capability
Contactually, by Compass
9.0
Thryv
Role-based user permissions
Contactually, by Compass
6.0
Thryv

Social CRM

Contactually, by Compass
8.4
Thryv
Social data
Contactually, by Compass
9.8
Thryv
Social engagement
Contactually, by Compass
7.0
Thryv

Integrations with 3rd-party Software

Contactually, by Compass
9.8
Thryv
Marketing automation
Contactually, by Compass
9.8
Thryv

Platform

Contactually, by Compass
9.4
Thryv
Mobile access
Contactually, by Compass
9.4
Thryv

Email & Online Marketing

Contactually, by Compass
Thryv
5.7
Landing pages
Contactually, by Compass
Thryv
10.0
Mobile optimization
Contactually, by Compass
Thryv
1.0
Email deliverability reporting
Contactually, by Compass
Thryv
6.0

Lead Management

Contactually, by Compass
Thryv
5.5
Data quality management
Contactually, by Compass
Thryv
4.0
Automated sales alerts and tasks
Contactually, by Compass
Thryv
7.0

Campaign Management

Contactually, by Compass
Thryv
9.0
Calendaring
Contactually, by Compass
Thryv
8.0
Event/webinar marketing
Contactually, by Compass
Thryv
10.0

Social Media Marketing

Contactually, by Compass
Thryv
7.0
Social sharing and campaigns
Contactually, by Compass
Thryv
10.0
Social profile integration
Contactually, by Compass
Thryv
4.0

Reporting & Analytics

Contactually, by Compass
Thryv
5.0
Dashboards
Contactually, by Compass
Thryv
9.0
Standard reports
Contactually, by Compass
Thryv
4.0
Custom reports
Contactually, by Compass
Thryv
2.0

Platform & Infrastructure

Contactually, by Compass
Thryv
5.5
Role-based workflow & approvals
Contactually, by Compass
Thryv
6.0
Customizability
Contactually, by Compass
Thryv
5.0

Pros

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

Thryv

  • Price is high.
  • It takes a while to get any customer service assistance.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

Thryv

No score
No answers yet
No answers on this topic

Usability

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

Thryv

No score
No answers yet
No answers on this topic

Support Rating

Contactually, by Compass

No score
No answers yet
No answers on this topic

Thryv

Thryv 8.0
Based on 1 answer
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

Thryv

Thryv was more user-friendly and cost-effective for the services it provides.
Anonymous | TrustRadius Reviewer

Return on Investment

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Contactually, by Compass
9.0
Thryv
9.0

Likelihood to Renew

Contactually, by Compass
1.0
Thryv

Usability

Contactually, by Compass
7.0
Thryv

Support Rating

Contactually, by Compass
Thryv
8.0

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