What users are saying about
15 Ratings
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Score 8.9 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Contactually, by Compass

Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Barbara Carneiro | TrustRadius Reviewer

zigihub

Zigihub is suited to generate more traffic to your website and generate more leads.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Contactually, by Compass
8.8
zigihub
8.5
Customer data management / contact management
Contactually, by Compass
9.8
zigihub
9.1
Workflow management
Contactually, by Compass
9.5
zigihub
8.2
Territory management
Contactually, by Compass
8.9
zigihub
9.1
Opportunity management
Contactually, by Compass
9.4
zigihub
9.1
Integration with email client (e.g., Outlook or Gmail)
Contactually, by Compass
9.8
zigihub
6.4
Contract management
Contactually, by Compass
6.0
zigihub
9.1
Quote & order management
Contactually, by Compass
6.0
zigihub
8.2
Interaction tracking
Contactually, by Compass
9.8
zigihub
8.2
Channel / partner relationship management
Contactually, by Compass
9.8
zigihub
9.1

Customer Service & Support

Contactually, by Compass
9.1
zigihub
8.5
Case management
Contactually, by Compass
9.7
zigihub
9.1
Call center management
Contactually, by Compass
8.0
zigihub
8.2
Help desk management
Contactually, by Compass
9.7
zigihub
8.2

Marketing Automation

Contactually, by Compass
9.7
zigihub
9.1
Lead management
Contactually, by Compass
9.8
zigihub
9.1
Email marketing
Contactually, by Compass
9.5
zigihub
9.1

CRM Project Management

Contactually, by Compass
6.3
zigihub
9.1
Task management
Contactually, by Compass
7.0
zigihub
9.1
Billing and invoicing management
Contactually, by Compass
5.0
zigihub
9.1
Reporting
Contactually, by Compass
7.0
zigihub
9.1

CRM Reporting & Analytics

Contactually, by Compass
7.0
zigihub
8.2
Forecasting
Contactually, by Compass
7.0
zigihub
8.2
Pipeline visualization
Contactually, by Compass
7.0
zigihub
8.2
Customizable reports
Contactually, by Compass
7.0
zigihub
8.2

Customization

Contactually, by Compass
7.0
zigihub
7.5
Custom fields
Contactually, by Compass
7.0
zigihub
8.2
Custom objects
Contactually, by Compass
7.0
zigihub
8.2
Scripting environment
Contactually, by Compass
7.0
zigihub
6.4
API for custom integration
Contactually, by Compass
7.0
zigihub
7.3

Security

Contactually, by Compass
7.5
zigihub
8.6
Single sign-on capability
Contactually, by Compass
9.0
zigihub
9.1
Role-based user permissions
Contactually, by Compass
6.0
zigihub
8.2

Social CRM

Contactually, by Compass
8.4
zigihub
9.1
Social data
Contactually, by Compass
9.8
zigihub
9.1
Social engagement
Contactually, by Compass
7.0
zigihub
9.1

Integrations with 3rd-party Software

Contactually, by Compass
9.8
zigihub
9.1
Marketing automation
Contactually, by Compass
9.8
zigihub
9.1
Compensation management
Contactually, by Compass
zigihub
9.1

Platform

Contactually, by Compass
9.4
zigihub
8.2
Mobile access
Contactually, by Compass
9.4
zigihub
8.2

Pros

Contactually, by Compass

  • The get connected prompts is a very useful feature.
  • Good data consolidation picked up from a variety of sources.
  • Once added, the contact profiles are updated regularly with how the contacts' LinkedIn profile would change.
Anonymous | TrustRadius Reviewer

zigihub

  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Anonymous | TrustRadius Reviewer

Cons

Contactually, by Compass

  • Pipeline functions. It's pretty bare minimum right now.
  • Capturing text and phone calls outside the app. It's hard to remember to initiate both from the app.
  • Calendar function. You should be able to edit the calendar in Contactually and it would sync with your Google calendar.
Leilani Chin | TrustRadius Reviewer

zigihub

  • More integration of software with the Marketing Automation Tool
  • Should upgrade their email designing page.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Contactually, by Compass

Contactually, by Compass 1.0
Based on 1 answer
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
Anonymous | TrustRadius Reviewer

zigihub

No score
No answers yet
No answers on this topic

Usability

Contactually, by Compass

Contactually, by Compass 7.0
Based on 1 answer
Easy to use, does not require a strong technical background at all.
Anonymous | TrustRadius Reviewer

zigihub

No score
No answers yet
No answers on this topic

Alternatives Considered

Contactually, by Compass

It seemed to have everything that I wanted and wasn't too expensive.
Leilani Chin | TrustRadius Reviewer

zigihub

Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
Anonymous | TrustRadius Reviewer

Return on Investment

Contactually, by Compass

  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
Sabrina Marshall-Wojtewicz | TrustRadius Reviewer

zigihub

  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Contactually, by Compass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

zigihub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$24*

* Per User

Rating Summary

Likelihood to Recommend

Contactually, by Compass
9.0
zigihub
9.1

Likelihood to Renew

Contactually, by Compass
1.0
zigihub

Usability

Contactually, by Compass
7.0
zigihub

Add comparison