What users are saying about
5 Ratings
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Score 9.1 out of 100
3 Ratings
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Score 7 out of 100

Likelihood to Recommend

ConceptDraw PROJECT

Getting started - using the Gantt chart to enter tasks in any order and then using those tasks to initially define a MindMap to further explore alternative dependencies. The alternative works better when initiating a project with significant unknowns.
Daniel Reiss | TrustRadius Reviewer

HelpSystems Automate Plus

Anything where automation would be helpful, I'd recommend. If you're doing a task over and over again, Automate can likely work and do it for you. It helps to keep things running exactly the same so that when failures occur, they can easily be traced to their source.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ConceptDraw PROJECT
8.5
HelpSystems Automate Plus
Task Management
ConceptDraw PROJECT
9.0
HelpSystems Automate Plus
Resource Management
ConceptDraw PROJECT
9.0
HelpSystems Automate Plus
Gantt Charts
ConceptDraw PROJECT
9.0
HelpSystems Automate Plus
Scheduling
ConceptDraw PROJECT
8.7
HelpSystems Automate Plus
Email integration
ConceptDraw PROJECT
10.0
HelpSystems Automate Plus
Timesheet Tracking
ConceptDraw PROJECT
7.0
HelpSystems Automate Plus
Budget and Expense Management
ConceptDraw PROJECT
6.7
HelpSystems Automate Plus

Professional Services Automation

ConceptDraw PROJECT
8.4
HelpSystems Automate Plus
Project & financial reporting
ConceptDraw PROJECT
8.4
HelpSystems Automate Plus

Pros

ConceptDraw PROJECT

  • Integration with ConceptDraw Mindmap makes work breakdown very easy.
  • We have cross-functional teams where team members often work on different projects in parallel. The multi project management feature has been a blessing over these years.
  • Another import feature is the availability of many different predefined report generation templates that made it very easy to communicate different aspects of the project to different stakeholders.
Anonymous | TrustRadius Reviewer

HelpSystems Automate Plus

  • Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge.
  • Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed.
  • Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items.
Anonymous | TrustRadius Reviewer

Cons

ConceptDraw PROJECT

  • Non-intuitive keyboard shortcuts
  • No advanced reporting or estimates
Anonymous | TrustRadius Reviewer

HelpSystems Automate Plus

  • AutoMate's Windows interface can be quite buggy at times. We are using the latest and final build of AutoMate 10. It took many iterations to get this most stable build, but there are still many little issues that happen when building tasks. Copying and pasting too much causes GUI errors and can crash. Things don't indent properly, success/failure arrow lines in the Job window don't flow perfectly straight, etc. There is a newer version AutoMate 11, but it's so buggy we can't even use it properly.
  • Memory management is terrible on Aut 10 and 11. Just working in the program for a little bit building tasks has memory leaks that don't resolve until you close out of the program. You'll be using several GB of ram in no time.
  • Dashboard reporting could be better. We'd like a better way to track how jobs are running, when failures occur, etc. You can do that now, but the interface is cumbersome.
Anonymous | TrustRadius Reviewer

Support Rating

ConceptDraw PROJECT

ConceptDraw PROJECT 8.4
Based on 3 answers
Online tutorials always available + chat, email and phone. Questions answered promptly and completely.
Daniel Reiss | TrustRadius Reviewer

HelpSystems Automate Plus

No score
No answers yet
No answers on this topic

Alternatives Considered

ConceptDraw PROJECT

ConceptDraw has a much simpler licensing and pricing model. Perpetual license and ability to use in offline mode was an important criteria for us. Perfect bundle for small and medium business.
Anonymous | TrustRadius Reviewer

HelpSystems Automate Plus

At an older job we used to use SSIS as kind of an automation tool as well as it could also be used to connect to FTP sources, read files, etc. AutoMate is simply centrally designed to be true automation software. It is much more robust, can work with a variety of software (including SSIS itself) and is much quicker to integrate and troubleshoot.
Anonymous | TrustRadius Reviewer

Return on Investment

ConceptDraw PROJECT

  • Inexpensive way to present a professional project plan when needed
Anonymous | TrustRadius Reviewer

HelpSystems Automate Plus

  • It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis.
  • Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted.
Anonymous | TrustRadius Reviewer

Screenshots

HelpSystems Automate Plus

Pricing Details

ConceptDraw PROJECT

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$299*

* per user

HelpSystems Automate Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConceptDraw PROJECT
9.0
HelpSystems Automate Plus
8.0

Support Rating

ConceptDraw PROJECT
8.4
HelpSystems Automate Plus

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