Concord vs. ECM XD

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Concord
Score 6.8 out of 10
Mid-Size Companies (51-1,000 employees)
Concord is a way to create, collaborate on, sign, and store agreements; designed to be the only tool needed for contracts, so users can spend less time juggling between applications, editors, and e-signature tools. The vendor states over 500,000+ companies use Concord with their contracts. With Concord, users can: Draft, negotiate, sign, and manage every contract across an organization — all in one place Work on Concord, Word, or Google…
$17
per user / month
ECM XD
Score 9.9 out of 10
N/A
Cloud-Based Digital Platform for Managing Enterprise Content ECM-XD helps businesses simplify collaboration, create content, and transmit and assure compliance across all parts of the business processes. ECM XD's built-in regulatory controls enables holistic management of compliance.N/A
Pricing
ConcordECM XD
Editions & Modules
Standard
$17
per user / month
Pro
$34
per user / month
Free
Free
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ConcordECM XD
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.Contact Xybion for more information.
More Pricing Information
Features
ConcordECM XD
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Concord
8.7
6 Ratings
5% above category average
ECM XD
-
Ratings
Contract creation9.76 Ratings00 Ratings
Contract templates8.06 Ratings00 Ratings
Clause library/saved fields8.05 Ratings00 Ratings
Guided logic9.11 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Concord
9.1
6 Ratings
9% above category average
ECM XD
-
Ratings
Contract sharing9.46 Ratings00 Ratings
Contract editing8.46 Ratings00 Ratings
Collaborating on contracts8.76 Ratings00 Ratings
MS Word plug-in8.52 Ratings00 Ratings
Approval process9.75 Ratings00 Ratings
Interdepartmental workflows9.75 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Concord
9.0
6 Ratings
5% above category average
ECM XD
-
Ratings
Contract database8.76 Ratings00 Ratings
Contract search7.76 Ratings00 Ratings
Contract milestone reminders & alerts9.54 Ratings00 Ratings
Custom contract reports9.54 Ratings00 Ratings
Tracking contract status9.55 Ratings00 Ratings
Compliance check9.11 Ratings00 Ratings
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ConcordECM XD
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MediaValet
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Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ConcordECM XD
Likelihood to Recommend
9.3
(6 ratings)
9.0
(1 ratings)
Usability
9.7
(3 ratings)
-
(0 ratings)
Support Rating
7.4
(3 ratings)
9.0
(1 ratings)
User Testimonials
ConcordECM XD
Likelihood to Recommend
Concord
Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.
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Xybion
ECM -XD is great when you are linking documents of different types and from different sources into a single centralized location. There is no limit to the amount of information that can be retained for a specific complaint, investigation, etc. so situations where documents obtained at different times and from different personnel need to be linked to a single file are ideal. ECM -XD is less ideal for situations in which individual file information is simple with low density, or requiring a high level of customization. The user interface is likely more intuitive for novice users through other software options
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Pros
Concord
  • Templates are easy to create and utilize.
  • Concord has its internal e-signature tool.
  • Concord can group by template, active, in progress, etc. and color codes the same.
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Xybion
  • Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents.
  • Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access.
  • Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance.
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Cons
Concord
  • Make it easier to find the templates from any page
  • Improve the search function--it's sometimes difficult to find specific documents when searching
  • Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all
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Xybion
  • Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files.
  • Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information.
  • Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization.
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Usability
Concord
Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
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Xybion
No answers on this topic
Support Rating
Concord
I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
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Xybion
Customer support for ECM -XD has been very responsive and quick to resolve issues and answer inquiries. Help contact links aren't very visible within the platform, and mobile or tablet support doesn't look to be documented. Overall, support is great from a functional perspective but could be easier to find and use with improvements in layout and interface design.
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Alternatives Considered
Concord
I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
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Xybion
No answers on this topic
Return on Investment
Concord
  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
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Xybion
  • Large annual cost savings ($500K+) in hardware and storage space of complaint-related documentation by moving to cloud platform.
  • Significant time savings in information retrieval and audit preparation by centralizing information for multiple users to single repository.
  • Easier GMP, ISO, and FDA regulation compliance through comprehensive linkage of documentation and customer feedback timeline.
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ScreenShots

Concord Screenshots

Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Advanced reporting empowers greater insights into the data in your contracts.Screenshot of The Concord Inbox with a global search and advanced filtering makes organizing and finding documents easy, and streamlines completing contract-related tasks.Screenshot of Using approval workflows decreases contract cycle times while guaranteeing correct signatures are secured, further driving compliance and protecting against risks.Screenshot of Online editing and redlining and a summary sheet with a discussion panel keep all conversations and changes tracked. A Word integration allows offline edits to also be tracked.Screenshot of Enable fully executed contracts with legally admissible e-signatures — at no additional cost.