What users are saying about
4 Ratings
16 Ratings
4 Ratings
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Score 8.6 out of 100
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Concord

Contract management is well suited, and templates are less appropriate, but still a nice feature.
Piper Paton Shano | TrustRadius Reviewer

eFax

eFax is well suited when needing to remote work, as it does provide that function. eFax is also useful when you need to send and receive secure faxes. Overall, it's much better than a physical fax machine, and any time a fax machine is required, eFax is well suited to fill that job, instead.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Concord
8.5
eFax
Contract creation
Concord
8.4
eFax
Contract templates
Concord
9.1
eFax
Clause library/saved fields
Concord
7.6
eFax
Guided logic
Concord
9.1
eFax

Contract Collaboration

Concord
8.6
eFax
Contract sharing
Concord
8.6
eFax
Contract editing
Concord
8.6
eFax
Collaborating on contracts
Concord
8.6
eFax
Approval process
Concord
9.4
eFax
Interdepartmental workflows
Concord
7.6
eFax

Contract Monitoring

Concord
8.2
eFax
Contract database
Concord
7.8
eFax
Legacy contracts
Concord
8.2
eFax
Contract search
Concord
8.6
eFax
Contract milestone reminders & alerts
Concord
8.2
eFax
Custom contract reports
Concord
7.6
eFax
Tracking contract status
Concord
8.0
eFax
Compliance check
Concord
9.1
eFax

Pros

Concord

  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
Jacob Wall | TrustRadius Reviewer

eFax

  • The fax always goes through, there are no issues with reliability.
  • It offers a variety of features such as taking photos and saving files.
  • It can receive faxes too.
  • It can save faxes for a long time and allows you to save contacts.
Anonymous | TrustRadius Reviewer

Cons

Concord

  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili | TrustRadius Reviewer

eFax

  • Currently a limit of 5 users to receive a group fax. Adding the ability for more users would be a nice option. We have 3 different fax numbers but the 5 user limit applies across the board verses per line.
Anonymous | TrustRadius Reviewer

Support Rating

Concord

No score
No answers yet
No answers on this topic

eFax

eFax 7.9
Based on 3 answers
eFax support is great. They are quick to assist you with any issue regarding eFax. I haven't had to wait long on support services or answers. During an outage seems to be when the queue times get long but on a normal day, they are quick to answer and fast on a solution.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Piper Paton Shano | TrustRadius Reviewer

eFax

We have never used any other product. Our research led us to eFax. Wouldn't change the service. Great experience with the company. All employees are familiar with service and love its capability.
Lynn Reeves Hill | TrustRadius Reviewer

Return on Investment

Concord

  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
Jacob Wall | TrustRadius Reviewer

eFax

  • We were able to reduce costs by using eFax and make our faxing company-wide simpler!
  • We were able to remove a landline for faxing.
Gina Howard | TrustRadius Reviewer

Screenshots

Pricing Details

Concord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concord Editions & Modules

Edition
Starter, starting at$501
Professional, starting at$751
Enterprise, starting at$951
  1. per seat, per month, billed annually
Additional Pricing Details
All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

eFax

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

eFax Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison