Likelihood to Recommend Concord is honestly suited for all types of organizations because the software is flexible in its application and very easy to implement. In addition, Concord offers exceptional customer service with professionals who will work with you to ensure success, whether it be through training, problem-solving, or even finding ways to engage employees to maximize the benefit of the software. Most appreciated about Concord is their willingness to listen to their users to constantly evolve with new features or added functionality based on customer feedback.
Read full review Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
Read full review Pros Templates are easy to create and utilize. Concord has its internal e-signature tool. Concord can group by template, active, in progress, etc. and color codes the same. Suzanne Smart Director, Legal Affairs and Senior Contract Administrator
Read full review Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks. All services are connected and switching between services is a breeze[.] Solutions to the majority of everyday business problems. Read full review Cons Make it easier to find the templates from any page Improve the search function--it's sometimes difficult to find specific documents when searching Change back to "limited editor" and "no editing rights" when sharing documents; the new term of "viewer" makes it seem like nothing can be edited at all Read full review There are far too many good features to choose from, and advanced features are noticeably absent. There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story. It is challenging to provide easier access via file explorer while also granting outside users and guests access. Read full review Likelihood to Renew It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Read full review Usability Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?
Read full review No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Read full review Support Rating I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.
Read full review Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
Quick turnaround time for issues A range of support services Access to a network of resources Escalation of issues Ongoing development and commitment to produce enhancement The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review In-Person Training The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Read full review Online Training I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Read full review Implementation Rating Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Read full review Alternatives Considered I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Read full review The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
Read full review Return on Investment Since our implementation, I am saving a few hours a month in managing our IC contracts. When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?". Read full review Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have Read full review ScreenShots