What users are saying about
4 Ratings
Top Rated
82 Ratings
4 Ratings
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Score 8.6 out of 100
Top Rated
82 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Concord

Contract management is well suited, and templates are less appropriate, but still a nice feature.
Piper Paton Shano | TrustRadius Reviewer

Salesforce CPQ

It is actually well suited in most sales scenarios, perfect for the one I am operating under, which is a budding and upcoming eCommerce platform like industry buying where new SKU's across various categories and subcategories and various pricing and discounts keep on being added to the system and quoting and finding details becomes a difficult task, there in Salesforce CPQ becomes a game-changer.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Concord
8.6
Salesforce CPQ
Contract creation
Concord
8.4
Salesforce CPQ
Contract templates
Concord
9.1
Salesforce CPQ
Clause library/saved fields
Concord
7.6
Salesforce CPQ
Guided logic
Concord
9.1
Salesforce CPQ

Contract Collaboration

Concord
8.6
Salesforce CPQ
Contract sharing
Concord
8.6
Salesforce CPQ
Contract editing
Concord
8.6
Salesforce CPQ
Collaborating on contracts
Concord
8.6
Salesforce CPQ
Approval process
Concord
9.4
Salesforce CPQ
Interdepartmental workflows
Concord
7.6
Salesforce CPQ

Contract Monitoring

Concord
8.2
Salesforce CPQ
Contract database
Concord
7.8
Salesforce CPQ
Legacy contracts
Concord
8.2
Salesforce CPQ
Contract search
Concord
8.6
Salesforce CPQ
Contract milestone reminders & alerts
Concord
8.2
Salesforce CPQ
Custom contract reports
Concord
7.6
Salesforce CPQ
Tracking contract status
Concord
8.0
Salesforce CPQ
Compliance check
Concord
9.1
Salesforce CPQ

CPQ

Concord
Salesforce CPQ
7.8
Quote sharing/sending
Concord
Salesforce CPQ
8.1
Product configuration
Concord
Salesforce CPQ
7.4
Configuration options
Concord
Salesforce CPQ
7.9
Pricing rules
Concord
Salesforce CPQ
7.3
Price adjustment
Concord
Salesforce CPQ
7.2
Purchase history and open contracts
Concord
Salesforce CPQ
7.9
Guided selling/Sales portal
Concord
Salesforce CPQ
7.8
CPQ reporting & analytics
Concord
Salesforce CPQ
7.9
CPQ-CRM integration
Concord
Salesforce CPQ
8.2
Attachments to quotes
Concord
Salesforce CPQ
8.1
Order capturing
Concord
Salesforce CPQ
7.8

Pros

Concord

  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
Jacob Wall | TrustRadius Reviewer

Salesforce CPQ

  • Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
  • Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
  • Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Danielle DesBiens | TrustRadius Reviewer

Cons

Concord

  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili | TrustRadius Reviewer

Salesforce CPQ

  • More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
  • Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
  • Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Concord

No score
No answers yet
No answers on this topic

Salesforce CPQ

Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Usability

Concord

No score
No answers yet
No answers on this topic

Salesforce CPQ

Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Marcus Sandelowsky, CLSSBB | TrustRadius Reviewer

Support Rating

Concord

No score
No answers yet
No answers on this topic

Salesforce CPQ

Salesforce CPQ 7.8
Based on 13 answers
We feel the implementation went rather smooth as we were already up to speed on Salesforce.com, and it shortened the time to launch, in my opinion. Since we went with an out-of-the-box version, there was less customizing needed to make with work in our environment and software that the salesmen use.
Richard Peterson | TrustRadius Reviewer

Alternatives Considered

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Piper Paton Shano | TrustRadius Reviewer

Salesforce CPQ

It is a strong offering if your a Salesforce customer. We previously used Panda Doc and the integration with Saleforce was just not robust enough as we've expanded. Panda Doc allowed for much more customization and control of templates. However, the pricing rules, discounting logic, and guided selling were all much more important to our overall process as we've grown.
Anonymous | TrustRadius Reviewer

Return on Investment

Concord

  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
Jacob Wall | TrustRadius Reviewer

Salesforce CPQ

  • The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
  • Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Chris Osment | TrustRadius Reviewer

Screenshots

Pricing Details

Concord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concord Editions & Modules

Edition
Starter, starting at$501
Professional, starting at$751
Enterprise, starting at$951
  1. per seat, per month, billed annually
Additional Pricing Details
All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

Salesforce CPQ

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Salesforce CPQ Editions & Modules

Edition
Basic$301
Professional$501
Enterprise$751
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Concord
9.0
Salesforce CPQ
8.1

Likelihood to Renew

Concord
Salesforce CPQ
9.1

Usability

Concord
Salesforce CPQ
8.6

Reliability and Availability

Concord
Salesforce CPQ
9.1

Performance

Concord
Salesforce CPQ
8.2

Support Rating

Concord
Salesforce CPQ
7.8

Scalability

Concord
Salesforce CPQ
8.2

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