Concrete CMS vs. Salesforce CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Concrete CMS
Score 9.2 out of 10
N/A
Concrete CMS (formerly Concrete5) is a free and open source, PHP built content management system for content on the web and also for intranets. It is optimized to support the creation of online magazines and newspapers.N/A
Salesforce CMS
Score 8.2 out of 10
N/A
Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user…N/A
Pricing
Concrete CMSSalesforce CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Concrete CMSSalesforce CMS
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Concrete CMSSalesforce CMS
Top Pros
Top Cons
Features
Concrete CMSSalesforce CMS
Security
Comparison of Security features of Product A and Product B
Concrete CMS
9.4
38 Ratings
16% above category average
Salesforce CMS
8.5
23 Ratings
6% above category average
Role-based user permissions9.438 Ratings8.523 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Concrete CMS
9.7
33 Ratings
23% above category average
Salesforce CMS
8.5
22 Ratings
10% above category average
API9.731 Ratings8.522 Ratings
Internationalization / multi-language9.730 Ratings8.518 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Concrete CMS
8.4
42 Ratings
10% above category average
Salesforce CMS
8.4
19 Ratings
10% above category average
WYSIWYG editor9.242 Ratings8.516 Ratings
Code quality / cleanliness10.037 Ratings8.518 Ratings
Admin section10.040 Ratings8.516 Ratings
Page templates10.040 Ratings8.417 Ratings
Library of website themes4.438 Ratings8.013 Ratings
Mobile optimization / responsive design9.739 Ratings8.317 Ratings
Publishing workflow7.837 Ratings8.517 Ratings
Form generator6.539 Ratings8.515 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Concrete CMS
7.1
40 Ratings
3% below category average
Salesforce CMS
8.5
19 Ratings
15% above category average
Content taxonomy8.839 Ratings8.416 Ratings
SEO support9.039 Ratings8.015 Ratings
Bulk management6.139 Ratings8.417 Ratings
Availability / breadth of extensions5.739 Ratings8.617 Ratings
Community / comment management5.739 Ratings8.919 Ratings
Best Alternatives
Concrete CMSSalesforce CMS
Small Businesses
Divi
Divi
Score 9.8 out of 10
Divi
Divi
Score 9.8 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Concrete CMSSalesforce CMS
Likelihood to Recommend
9.3
(59 ratings)
9.6
(23 ratings)
Likelihood to Renew
8.0
(22 ratings)
-
(0 ratings)
Usability
9.0
(12 ratings)
7.1
(8 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
8.0
(7 ratings)
Implementation Rating
9.8
(6 ratings)
-
(0 ratings)
User Testimonials
Concrete CMSSalesforce CMS
Likelihood to Recommend
Portland Labs
Suitable if you are part of small to large scale companies or web-houses which have PHP developers and frontend engineers with some budgets. [Also suitable if] you or your client want to build a website that requires some features or uniqueness [and needs] some customization and freedom. Additionally suitable if you want this project to be DevOps based project or if the project requires very tight security and is inside of a closed network.
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Salesforce
Salesforce CMS is well suited for anything sales. If you need information on an account, want to touch your old accounts, need to get a better idea of ownership by vertical, or want to estimate revenue from your pipeline, it is very A-OK. We use Salesforce to open, close, and study prospects to later convert them into closed deals. There is a section for notes to detail about each and every account. You can add contacts in, complete with their title, email, cell phones, and other additional info, and since our program is sync'ed up with Outreach.io you can make an immediate call from the Salesforce page. It's a must if you are growing your company and want to stay organized within multiple departments.
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Pros
Portland Labs
  • As a dev, the Page object (coupled with page attributes, nav menus and page lists) makes structuring a website or web app a dream. The separation of page templates from page types also helps, the former being about layout while the latter is more conceptual.
  • As an admin, you pretty much have as much control as the developers of the site decide to give you.
  • The versioning system allows admins to roll changes back and work on changes before publishing them.
  • The permissions system is exceptionally powerful, allowing roles and/or individual users to be included or excluded from each permission.
  • The attributes system allows pages, files and users to be given custom properties of various types (e.g. text, image, colour).
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Salesforce
  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
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Cons
Portland Labs
  • Allow end users to clear cache when updating pages.
  • Needs a few more built in forms.
  • The CMS is not multilingual by default. Even though I managed to 'hack' it so, it would be nice to have it included.
  • It'd be nice to make use of custom PHP modules through shortcodes more straight forward. It seems the hooks are a bit contrived.
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Salesforce
  • Platform is so robust it can be overwhelming when starting a report from scratch
  • Key words in the Search column have to be fairly specific
  • Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization
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Likelihood to Renew
Portland Labs
Its a very solid, very consistent package that never lets you down or leaves you frustrated. It gets a 10/10 because its so much better than anything else currently available. It also gets a 10/10 because, even if not compared to others, it does not leave you wanting for features or functionality. It is an excellent piece of software that will answer almost every CMS need.
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Salesforce
No answers on this topic
Usability
Portland Labs
I have used it on over 30 projects in the past 3 years and it's still a pleasure to work in. Doesn't always have all the answers, no CMS does, but I still find it very easy to use from prototyping to working to final project. Also there is no problem working on a localhost then moving to a live site, like there is with WordPress. It's my go to app in my CMS quiver.
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Salesforce
It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
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Reliability and Availability
Portland Labs
Since it's not tied to a central server (other than for authorizing updates and assigning licenses to specific sites), it's available pretty much 100% of the time.
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Salesforce
No answers on this topic
Performance
Portland Labs
The site works extremely well, the front end flies, searches and form submissions are very fast indeed. The reason its a 9 not a ten? the back end can be a little slow at times, and this is unfair, because for the backend to be so amazing, it has to do a huge amount of work!
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Salesforce
No answers on this topic
Support Rating
Portland Labs
Concrete5 is open-source and has an incredibly strong, polite, and supportive community. You can get an answer to nearly anything you want to do with Concrete5 by googling for it, searching the Concrete5 discussion forums or stack overflow, or posting your question to the forum. Members are very courteous and do not look down on those with less knowledge. And answers are always quick, informative, and supportive.
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Salesforce
I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
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Implementation Rating
Portland Labs
Build off of an existing theme to speed up the creation of custom designed themed. Bootstrap is a good one but there are many others that are probably much simpler to build from than the Bootstrap one was. Make sure you host on a Unix/Linux server so you don't have to install PHP or MySQL separately. It's just smoother on those platforms.
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Salesforce
No answers on this topic
Alternatives Considered
Portland Labs
WordPress at the time was riddled with security breaches in the news and while Concrete5 was smaller (and therefore a smaller attack vector), after eleven years of use, Concrete5 has only had one published incident with an add-on that resolved within hours and with excellent communication. You can talk to the CEO and the CTO (or the rest of the team). They are very engaged and you're working with a small company of people who care, not a call-center with people just waiting to go home.
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Salesforce
Salesforce has a wide variety of services and its user interface was easy to understand and use. Our teams [thought] Salesforce to be better. When we were comparing the features as per our Marketing and Branding teams needs and uses, Salesforce came out on the top.
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Return on Investment
Portland Labs
  • Concrete5 is the customer-facing side of our business. It's where we host the site that potential customers see before they choose to purchase and create an account with us. We are able to keep that site clean, user-friendly, and with a lot of available options for customers to interact with thanks to Concrete5
  • The ability to have multiple users and admins for the site means that we all members of our team can go in and create new content, fix or troubleshoot issues, and edit the site easily.
  • Our CRM isn't directly integrated with Concrete5, so when customers go to make a purchase with us, they have to leave our Concrete5 site.
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Salesforce
  • It helps us to keep track of any potential conflicts between sales organizations.
  • It allows us to have robust reporting for every sales team and the overall organization.
  • It gives us a solid platform for our day-to-day work rather than using multiple software.
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ScreenShots

Concrete CMS Screenshots

Screenshot of In-context editing is simple to understandScreenshot of Change text just like a word processorScreenshot of Versioning and workflow built on top of powerful permissionsScreenshot of Flexible backend to power complex communities and intranets.