What users are saying about
17 Ratings
150 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

Concur Invoice

I like how easy it is to work with this tool. I usually use it when I travel for work, and it's just perfect because it allows me to quickly expense my flight,s meals, hotels, or any other expense in one area! I love using this system because it is so easy to use
Anonymous | TrustRadius Reviewer

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Feature Rating Comparison

Customization

Concur Invoice
FreshBooks
7.8
API for custom integration
Concur Invoice
FreshBooks
7.2
Plug-ins
Concur Invoice
FreshBooks
8.4

Security

Concur Invoice
FreshBooks
9.2
Single sign-on capability
Concur Invoice
FreshBooks
10.0
Role-based user permissions
Concur Invoice
FreshBooks
8.4

Reporting & Analytics

Concur Invoice
FreshBooks
6.4
Dashboards
Concur Invoice
FreshBooks
7.2
Standard reports
Concur Invoice
FreshBooks
7.1
Custom reports
Concur Invoice
FreshBooks
4.8

General Ledger and Configurable Accounting

Concur Invoice
FreshBooks
7.9
Accounts payable
Concur Invoice
FreshBooks
9.2
Accounts receivable
Concur Invoice
FreshBooks
8.4
Cash management
Concur Invoice
FreshBooks
7.0
Bank reconciliation
Concur Invoice
FreshBooks
7.0
Expense management
Concur Invoice
FreshBooks
7.3
Time tracking
Concur Invoice
FreshBooks
8.0
Multi-currency support
Concur Invoice
FreshBooks
7.0
Regulations compliance
Concur Invoice
FreshBooks
7.8
Self-service portal
Concur Invoice
FreshBooks
9.1

Order Management

Concur Invoice
FreshBooks
8.2
Pricing
Concur Invoice
FreshBooks
7.6
Order entry
Concur Invoice
FreshBooks
6.9
Credit card processing
Concur Invoice
FreshBooks
8.2
Cost of goods sold
Concur Invoice
FreshBooks
10.0

Pros

Concur Invoice

  • User friendly
  • Simple invoice management
  • Seamless integration with our SAP ECC
Anonymous | TrustRadius Reviewer

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Cons

Concur Invoice

  • Unable to go back to a page as it might time out or give you an error message and then it may not save what you've done
  • Sometimes it's hard to determine which category to submit a reimbursement within
  • User interface looks too old school and not modern enough
Anonymous | TrustRadius Reviewer

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Likelihood to Renew

Concur Invoice

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Usability

Concur Invoice

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 7.1
Based on 8 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Reliability and Availability

Concur Invoice

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 2 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Support Rating

Concur Invoice

Concur Invoice 7.6
Based on 6 answers
I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Anonymous | TrustRadius Reviewer

FreshBooks

FreshBooks 9.7
Based on 4 answers
I think that their online tools and resources are great and concise but would like it more if you knew what improvements were in the pipeline. There are a number of features or tweaks that I've seen suggested but I don't really know if anyone from FreshBooks is listening to them or if they're being worked on.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Implementation Rating

Concur Invoice

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 1 answer
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Alternatives Considered

Concur Invoice

It doesn't really. They all have their pros and cons
Whitley Lovelace | TrustRadius Reviewer

FreshBooks

I looked at QuickBooks but they only had desktop products and I was interested in a hosted solution. Freshbooks has always been ahead of their competition in this area of mobile, on the go use cases where a modern platform can be used to stay up to date and accessible from anywhere. Today there are many more competitors but I have not bothered looked since Freshbooks seems to continue to invest in making their platform awesome and current as time passes.
Lou Gallo | TrustRadius Reviewer

Return on Investment

Concur Invoice

  • It reduces the time AP spends registering the invoices.
  • It helps to know which invoices are expected to be received.
  • Sometimes it doesn't recognize the invoices received.
Anonymous | TrustRadius Reviewer

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Invoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concur Invoice Editions & Modules

Additional Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$15
Plus$25
Premium$50
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Concur Invoice
    7.7
    FreshBooks
    7.5

    Likelihood to Renew

    Concur Invoice
    FreshBooks
    7.6

    Usability

    Concur Invoice
    FreshBooks
    7.1

    Reliability and Availability

    Concur Invoice
    FreshBooks
    10.0

    Performance

    Concur Invoice
    FreshBooks
    8.0

    Support Rating

    Concur Invoice
    7.6
    FreshBooks
    9.7

    Implementation Rating

    Concur Invoice
    FreshBooks
    10.0

    Add comparison