What users are saying about
17 Ratings
3 Ratings
17 Ratings
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Score 8.1 out of 100
3 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Concur Invoice

I like how easy it is to work with this tool. I usually use it when I travel for work, and it's just perfect because it allows me to quickly expense my flight,s meals, hotels, or any other expense in one area! I love using this system because it is so easy to use
Anonymous | TrustRadius Reviewer

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Concur Invoice
Paddle
8.7
Product catalog & listings
Concur Invoice
Paddle
9.0
Product management
Concur Invoice
Paddle
9.0
Branding
Concur Invoice
Paddle
7.6
Mobile storefront
Concur Invoice
Paddle
9.5
Product variations
Concur Invoice
Paddle
9.0
Website integration
Concur Invoice
Paddle
10.0
Visual customization
Concur Invoice
Paddle
6.5
CMS
Concur Invoice
Paddle
9.0

Online Shopping Cart

Concur Invoice
Paddle
9.7
Abandoned cart recovery
Concur Invoice
Paddle
9.5
Checkout user experience
Concur Invoice
Paddle
10.0

Online Payment System

Concur Invoice
Paddle
10.0
eCommerce security
Concur Invoice
Paddle
10.0

eCommerce Marketing

Concur Invoice
Paddle
8.5
Promotions & discounts
Concur Invoice
Paddle
8.0
Personalized recommendations
Concur Invoice
Paddle
9.0

eCommerce Business Management

Concur Invoice
Paddle
9.0
Multi-site management
Concur Invoice
Paddle
10.0
Order processing
Concur Invoice
Paddle
10.0
Inventory management
Concur Invoice
Paddle
8.0
Custom functionality
Concur Invoice
Paddle
8.0

Pros

Concur Invoice

  • User friendly
  • Simple invoice management
  • Seamless integration with our SAP ECC
Anonymous | TrustRadius Reviewer

Paddle

  • macOS application licensing/trials
  • JavaScript-based purchase page for web
  • Webhooks
Andrew Liakh | TrustRadius Reviewer

Cons

Concur Invoice

  • Unable to go back to a page as it might time out or give you an error message and then it may not save what you've done
  • Sometimes it's hard to determine which category to submit a reimbursement within
  • User interface looks too old school and not modern enough
Anonymous | TrustRadius Reviewer

Paddle

  • More detailed dashboard
  • Invoicing feature for accepting direct payments
  • It's better if they can offer lower transaction rates
Tarun Mangukiya | TrustRadius Reviewer

Support Rating

Concur Invoice

Concur Invoice 7.6
Based on 6 answers
I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Anonymous | TrustRadius Reviewer

Paddle

No score
No answers yet
No answers on this topic

Alternatives Considered

Concur Invoice

It doesn't really. They all have their pros and cons
Whitley Lovelace | TrustRadius Reviewer

Paddle

Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Ben Lachman | TrustRadius Reviewer

Return on Investment

Concur Invoice

  • It reduces the time AP spends registering the invoices.
  • It helps to know which invoices are expected to be received.
  • Sometimes it doesn't recognize the invoices received.
Anonymous | TrustRadius Reviewer

Paddle

  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
Andrew Liakh | TrustRadius Reviewer

Pricing Details

Concur Invoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paddle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Invoice
7.7
Paddle
9.3

Support Rating

Concur Invoice
7.6
Paddle

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