SAP Concur vs. Square Invoices

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Concur
Score 8.0 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
Square Invoices
Score 9.2 out of 10
N/A
Square Invoices is a software invoicing solution from Square headquartered in San Francisco, California.N/A
Pricing
SAP ConcurSquare Invoices
Editions & Modules
Concur Travel and Expense
$9.00
per report (average price)
No answers on this topic
Offerings
Pricing Offerings
SAP ConcurSquare Invoices
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP ConcurSquare Invoices
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP ConcurSquare Invoices
Expense Management
Comparison of Expense Management features of Product A and Product B
SAP Concur
8.4
224 Ratings
5% above category average
Square Invoices
-
Ratings
Employee Expense Reporting8.7221 Ratings00 Ratings
Corporate Card Reconciliation8.1159 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
SAP Concur
7.8
185 Ratings
2% below category average
Square Invoices
-
Ratings
Customizable Approval Policies8.2155 Ratings00 Ratings
Financial Document Management8.2128 Ratings00 Ratings
Payment Status Tracking7.9155 Ratings00 Ratings
Payment Audit Trail7.5141 Ratings00 Ratings
Duplicate Bill Detection7.9126 Ratings00 Ratings
Advanced OCR7.1117 Ratings00 Ratings
Electronic Funds Transfer7.7106 Ratings00 Ratings
Best Alternatives
SAP ConcurSquare Invoices
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
Darwinbox
Darwinbox
Score 8.0 out of 10
TimeCamp
TimeCamp
Score 8.7 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.4 out of 10
TimeCamp
TimeCamp
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP ConcurSquare Invoices
Likelihood to Recommend
8.1
(692 ratings)
9.1
(7 ratings)
Likelihood to Renew
6.5
(29 ratings)
-
(0 ratings)
Usability
5.9
(71 ratings)
-
(0 ratings)
Availability
7.2
(9 ratings)
-
(0 ratings)
Performance
7.2
(6 ratings)
-
(0 ratings)
Support Rating
8.9
(36 ratings)
9.7
(2 ratings)
In-Person Training
8.2
(4 ratings)
-
(0 ratings)
Online Training
9.6
(4 ratings)
-
(0 ratings)
Implementation Rating
8.6
(9 ratings)
-
(0 ratings)
Configurability
9.1
(4 ratings)
-
(0 ratings)
Ease of integration
8.6
(47 ratings)
-
(0 ratings)
Product Scalability
9.6
(47 ratings)
-
(0 ratings)
Vendor post-sale
8.8
(5 ratings)
-
(0 ratings)
Vendor pre-sale
8.8
(4 ratings)
-
(0 ratings)
User Testimonials
SAP ConcurSquare Invoices
Likelihood to Recommend
SAP Concur
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
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Block, Inc (Square)
Square Invoices is the best service that I have found for what it does: it's easy to use, nice to look at, and never seems to go to spam or be lost by clients. Clients mention that the setup is easier than services my competitors use. You can even attach your contract to the invoice, which is wonderful in case there are questions later on. Unfortunately, not being able to have clients alter quantities or select add-ons means for half of my services, I have to use a different, inferior service.
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Pros
SAP Concur
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
Read full review
Block, Inc (Square)
  • Adding a customer to invoice is super simple and takes minimal effort.
  • Payment collection is easy and seamless because Square Invoices allows the recipient to pay using credit/cards.
  • One of the fest features is allowing invoices to be recurring. If my contract stipulates a flat fee monthly, I can set the invoices to recur monthly for the duration of the contract.
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Cons
SAP Concur
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
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Block, Inc (Square)
  • The reports section is not always the easiest to understand. It seems like I have to stop and think about options instead of it being 100% intuitive.
  • With the fees we pay per transaction, it would be nice to be able to add additional "limited" users for no extra cost.
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Likelihood to Renew
SAP Concur
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
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Block, Inc (Square)
No answers on this topic
Usability
SAP Concur
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Block, Inc (Square)
No answers on this topic
Reliability and Availability
SAP Concur
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Block, Inc (Square)
No answers on this topic
Performance
SAP Concur
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
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Block, Inc (Square)
No answers on this topic
Support Rating
SAP Concur
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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Block, Inc (Square)
The only time I had a problem was a false chargeback from a client. Square Invoices referenced our contract and ruled in my favor, and they did so in a timely manner. I sent them the contract and my email history with the client, and they quickly unfroze the amount of money.
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In-Person Training
SAP Concur
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Block, Inc (Square)
No answers on this topic
Online Training
SAP Concur
To the point and adapted to user
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Block, Inc (Square)
No answers on this topic
Implementation Rating
SAP Concur
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Block, Inc (Square)
No answers on this topic
Alternatives Considered
SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
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Block, Inc (Square)
Square Invoices is easier to use and automatically transfers your money to your bank account vs Paypal that holds your money and you have to manually transfer and it takes 3-5 days (many times more). Square Invoices looks better overall, and for the same fees as Paypal, provides a better service overall.
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Scalability
SAP Concur
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Block, Inc (Square)
No answers on this topic
Return on Investment
SAP Concur
  • One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
  • As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
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Block, Inc (Square)
  • I love that I can sort my invoices in total, or by a specific time period to see how my sales are doing and comparing to prior time periods.
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ScreenShots

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app